Find the Job Aid
What is the KM Number for the M&R Escalation Index?
KM1659502
Where are the two places where we can look to see what Claims System the Member is on? Use ID number: 953190276 to help you find your answer!
Summary and Member Tabs
Your Member lives in New York and is a part of the OptumCare Value Based Care Arrangement. Who is responsible for processing their Medical Claims?
OptumCare
You have a Deere & Company Member. They have questions about their premium. Does UHC handle their questions or their Benefits Center?
Benefits Center
What does ATC stand for?
For our M&R Members who undergo cataract surgery, please name two types of lenses that are NOT COVERED by Medicare
What tab can we click on to see if our Member has called in about the same issue recently? Use Member ID: 953190276 to help you find your answer!
Recent Interactions
How many Value Based Care Arrangement groups are in the state of Tennessee?
One
What is the Benefits Center Phone Number for MetLife?
844-689-7833
What does COB stand for?
Coordination of Benefits
Tonya taught you something unique about our Employer Group, Johnson & Johnson. Can you go to job aid: KM1005742 and tell her what it is that is unique about this group?
This benefit covers IOLs from any manufacturer, including TECNIS® IOLs from Johnson & Johnson Vision.
What tab can you find the Member's Medicare ID number? Use ID number: 953190276 to help you find your answer!
Member Tab
Your Member lives in Texas, and is part of the Value Based Care Arrangement Wellmed. They need a prior authorization for Radiology services. Who is responsible for handling these prior authorizations?
Wellmed
Will TRS of Kentucky be with UnitedHealthcare in 2026?
No, transferring to Humana
What does EOB stand for?
Explanation of Benefits
What is the KM number for the Medicare Prescription Payment Plan - Index?
KM1758751
For Member ID:
953190276
What is the COSMOS Division for this Member?
OEB
What is the KM number to the Value Based Care Arrangements Index?
KM1007763
What is the KM number to the High Profile Employer Groups Index?
KM1004166
What does PDP stand for?
Prescription Drug Plan
Pull up job aid: KM1287902 and tell me what the title of this is
Medicare and You Handbook 2025
For Member ID:
926501498
What PMG does this Member belong to?
Arizona State Retirement System
If your Member lives in Hawaii, and they are a part of the Value Based Care Arrangement, MDX, and if they have a DMR that they need to submit for services outside of the state of Hawaii, who is responsible for processing their claim?
For Member ID: 928783831
This Member is an Employer Group Member. What does ASRS stand for?
Arizona State Retirement System
What does POA stand for?
Power of Attorney