THE PROCESS
The place to access a Medigap Application inside Landscape
What is Web Links
Three things that one must have to enroll
What is/are: an MBI, Part A effective date, Part B effective date
This is where you check the status of a member's enrollement as well as where you check for any alerts from our New Business partners
What is your Book of Business
This occurs when a member first turns 65 or when they first obtain Medicare Part B
What is the Open Enrollment Window?
A member wants to know the ways that they can pay for their Medigap Plan G.
What are:
EFT monthly, quarterly, semi-anually, annually
Direct Bill quarterly, semi-annually, annually ?
True or False: A Medigap policy can be obtained with only a Part A effective date.
What is FALSE
True or False: Discussing how the plan works, and what it covers including deductibles, copays and coinsurance must be completed before the enrollment begins.
What is True
This is where your Book of Business is located
What is HealthSpring for Brokers > HealthSpring Supplemental
The length of time of a member's Open Enrollment Window
What is 6 months?
A new-to-Medicare enrollee wants to know what a Medigap covers.
What is the 20% that Medicare A & B doesn't cover after a yearly Part B deductible is paid by the member?
The place to find the compliant checklist for Medigap enrollments
What is Balto
This may be available to a member if they live with someone (ages 18+ or 50+ depending on the state)
What is the Living with Someone (LWS) Discount
This is given to the applicant upon submission of their application
What is the Application ID
True or False: You must wait until you start the application to ask the medical underwriting questions
What is False?
A member has trouble remembering the Part B Deductible amount for 2026.
What is $283?
The Balto version and title for a compliant Medigap enrollment
What is V3 HPOne - HealthSpring MS Enrollment Script
True or False: Effective dates typically start on the first day of the following month
What is True
The length of time that it typically takes for a member to receive their policyholder paperwork and their card(s) from the insurer
What is approximately 7-15 business days?
What is False?
A member wants to know the difference between a Plan G and a HDG.
What is the deductible for a HDG is $2923?
The question that must be asked before quoting and conversations begin
What is "Do I have permission to share plan information with you?"
HealthSpring National Insurance Company
HealthSpring Insurance Company
American Retirement Life Insurance Company
What are charters
Three ways that allow us to obtain signatures without being face to face
What is/are Phone Verifcation, Email Secure Pin, and Voice Signature
These states now have Birthday rules:
What is/are CA, ID, IL, KY, LA, MD, NV, OK, OR, UT, VA, WY
The two main differences between a Plan G and a Plan N
What are copays and excess charges