SST Promotions
How much is the port in credit for new lines this weekend 2/8 through 2/10
$50! Requires a leased device of over $100 & must register at sprint.com/offers
For New Customers, What are the break downs (GB & price points) for the Biz Share Plans?
1GB - $12.75
3GB - $17.00
5GB- $25.50
What MUST you after you have processed an online return?
Print OTM & corresponding return receipt and place it in the OTM folder located in the safe room!
True or False:
EWD & SWAC accounts can add a line for FREE!
True: must do it online - free line is valid for 1 year
What day does Plano go LIVE?
Fridays!
There are 2 team members that were Transfers from another location, who are they?
Rocio & Marlon!
True or False:
Lease any handset and Get an iPad for $99.99 + get a $100 Prepaid MasterCard 2/8 - 2/10
True!
New lines only no upgrade customers, no registration required.
What phones are excluded from the 1GB Plan?
Smartphones!
True or False?
You can get the Apple Watch series 3 for free?
True!
-minimum of 2 new lines
-requires 1 port
What is the SPIFF for a Galaxy S9 & Note 9?
Galaxy S9 = $7
Note 9 = $14
What is the EIB for $300 Price Point & a Specific Item Bundle
$25
There are four members that have third party wireless experience, who are they? (NOT JUST SPRINT)
Curtis, Janet, Justin, Kyasia
What do customers get when they purchase a device full SRP & and activate a new line on any plan?
$100 MasterCard! No registration required!
*Combinable with $10 off Prem/Plus plan *NOT combinable with Clean Slate, CL BIZ Switcher, Credit Union Cash rewards IL offer.
Besides the obvious new lines of service, what must you close on a CL account in order to use Bens Closing Credits?
A Sprint Drive!
From 2/8/19-2/10/19 what do new customers get when buying the LG V40?
What is the SPIFF for LG V40 & LGG7 for reps?
LG V40:$14
LGG7:$7
What kind of car does Monica Drive? Make, Model & Color
Black Honda Civic
Name the employees that were cheerleaders?
Brian & Monica
Starting 2/8 through 4/4 what is the Referral Rewards $ amount?
$100 (DOUBLE!) in the form of a MasterCard
*remember registration on sprint.com/referral
Give me a quote! (new account w/ autopay)
5 lines on the 3GB plan, 1 6th gen iPad & 2 10GB Sprint Drive........
$85 ($17 x 5) + $29.17 + $20 = $134.17
What are the actual goals for both Full time Goals (ALL - New, CL, tablets, sprint drive, APH, NHR daily $ Prem/Plus%)
New-29 * CL -6* Sprint Drive & Tablets - 7 * APH - $100 * Prem/Plus 50% & $25 NHR Daily $
What is the CL spiff?
Add-A-Line $10
activate 5+ lines $10 each line
extended through 2/28
What are the 5 Connect Now Behavioral Steps?
Welcome, Engage, Solve, Commit & Empower!!!
Name the employees who have or have had their own business
Armando, Justine, Roger
ROLE PLAY!!!!
*Show us your BEST example of Qualifying the customer for an awesome Sprint Drive FREE on IB!* Make sure you discover how many vehicles they have through your questions and discovery!
How did they do? Did they bundle? Did they present multiple on the $10gb plan?
ROLE PLAY! *Show us your BEST 5 minute Friend example!*
Did they ask lifestyle questions? Live, work, play? Where do you work? Do you know anyone that owns a business? What do you do for fun?
ROLE PLAY*** for an accessory bundle of $200
How did that go? Did they bundle $16.67?
ROLE PLAY*****
best role play for selling a tablet
*ask live, work, play ?s
*children?
*business?
*school?
ROLE PLAY****
From Start to Finish - How would you close 4 lines porting over, currently on contract and wanting to add a tablet?
-was the customer greeted -were promos/offers discussed?
-were autopay/sprint works mentioned? -was network coverage discussed? -did you make a 5min friend?
Who has cosmetics beauty experience before coming to sprint?
Jai, Justine & Monica