dispatch
dispatch 1 uses the _______ google voice
Brown
Who are our priority trucks?
Company trucks
Orders coming in should have? (4 things)
Order number
Initials
Date
And time
How many days in advance should you request to change a shift?
Only 1 day 24 hrs
Dispatch 2 uses the ______ google voice
Purple
When a company trucks report ready you should?(3 steps)
Move to the top of the spreadsheet, add the ready note, and the time they reported ready
When replacing a truck on a load always add?
The replace note with the time
How many days in advance should request for days off?
30 days
Which dispatch does the truck count
Normally dispatch 1 but its based on who is less busy
Ir a driver reports ready from no answer you should?
Move him to the list, by adding 4 hrs.
When adding drivers to the spreadsheet (dispatching them) what should be added at the same time?
The load count 1/2 2/2
How many days off do you get when you have been with the company for more than 2 years but less than 3
14 days off
When dispatch has a question, who should they call first?
Their Team leader.
The trucks spreadsheet should be ____ at all times.
Organized
When a job places orders on hold you should?
Call drivers that have not loaded to try and stop them from loading, and add the note "hold" to the loads you were able to stop
How many days off can you ask for continuously?
no more than 7 days
When does dispatch switch from 1 to 2 and from 2 to 1?
at 11 am and 11 pm
when coming into shift you should always?
Check how many trucks you will have ready for your shift. make sure everyone on out of town, will call, no answer and broken have the last time they worked. If not added.
When asking for stages and loads left on the job you should always?
add the count down for both stages left and loads left
When an accident happens, who should you call
Crystian first always