Sales
What is the app that we use to begin the sales process?
New Clienteling
When should you offer an ESA?
At any point during the presentation.
What does CIR stand for?
Clean, Inspect, Recommend
What is the weekly St. Jude donation goal per store?
$250
What does L.O.V.E. stand for as it pertains to LeVian?
Legend, Originality, Value, Everlasting
Where do you put information to utilize key word search?
Notes
When shouldn't you offer the ESA?
At the register?
How many custom's minimum should your teams have for the month?
What is the monthly Google Review Goal per store?
25-30
What is the Kallati tag line?
Live Your Legacy.
What is the new name for Creatable?
Digital Store Front
What is the average amount a team member earns selling a Post-Repair ESA?
$10.00
Where in Counter Sketch do you go to create a piece from scratch?
Free Hand
What is the Google Review Quarterly goal per store?
75-90
This vendor is trunk show only.
LALI
What role must be in place to maximize Conversion?
Floor General
What is the Post-Repair ESA Attachment goal for Q2?
15%
$600.00
What is the St. Jude donation Quarterly goal per store?
$3,250
How much are we expected to sell during JCK as a banner?
$4,000,000
What 4 payment options are we to offer 100% to our guest 100% of the time?
Bread, Progressive, Concora, Affirm
What should be on your repair ticket to let the DSC know if the item qualifies for a Post-Repair ESA?
Y for Yes N for No
What are the two categories you can utilize to order from Stuller?
Settings and Mountings
Who is our St. Jude patient ambassador for 2024?
Ashtyn
How often should you touchbase with your team on event appointments?
Weekly