Home Security
MelaDeals
Healthcare Savings
Infoguard
Services
100

How many plans do we offer?

3

100

How much is Deals for employees? 

1 per month

100
Up to what % can customers save with Healthcare Savings?

50%

100

How much does Infoguard cost for the first month?

$5

100

What services can customer service offer and transfer?

Deals, Healthcare, Home Security, Infoguard, ALL 

200

Can a supervisor take a Home Security call?

Nope 

200

How much can it save up too?

$1000+

200

What is the price of the Dental care for employees?

$14.95 per month 

200

What is the max amount of points customers can earn from Infoguard?

8 Points 

200

What services can Customer Service cancel?

Deals, Infoguard, Healthcare 

300

Do you need to own your home to have a Home Security System?

Nope

300

What is the SKU number for MelaDeals?

3398

300
What 4 benefits are included in the BASIC Healthcare Savings plan?

Pharmacy, Vision, Hearing, Health Advocate

300

How much is the ID theft coverage and remediation? 

1 million dollars 
300

What services can be transferred to a Supervisor if Marketing Services is unavailable? 

Deals, Infoguard, Healthcare 

400

What are all of the plans offered?

Smart home plan, Video plan, Core Security plan

400

How much is it for a non-member?

$41.99 per year

400

What States do NOT accept Healthcare Savings?

Vermont, Washington, Montana

400

What % do members save on Infoguard Vs. Non-members?

20-36%

400

What is the Hashtag number for Marketing Services Customer Service?

#7021

500

How many points is the Video plan?

7 Points

500

What website can be used to browse MelaDeals?

500

What website can be used to preview discounts available through Healthcare Savings?

500

Why is Infoguard Non-refundable?

It will last through the end of the month (service rendered)

500
Where can a customer find info about services? (they don't have access to the website, don't want to talk to someone about it)

The catalog