Honey Boo Boolean
Is there an operator for pulling emojis?
Name 5 major social competitors.
Synthesio, Sprinklr, Brandwatch, Talkwalker, Netbase, Falcon, Digimind, Sproutsocial, Socialbakers, Khoros
Who on the team is getting hitched!
Emilia and Diego
Who is the contact for escalating Tint? Who is the contact for escalating Klear?
Tint - Kayla Fenner
Klear - Cindy Crowe
What is the purpose of adding or "whitelisting" certain Facebook pages using an authenticated Facebook profile?
It increases the tokens which allows us to crawl these Facebook pages more frequently.
What does this Boolean represent?
postSource:"Twitter for Android"
Matches Twitter documents that were published using an Android Twitter App.
Does Brandwatch have a mobile application?
No
Who loves Macklemore?
Emilia
You are on a call alone with a MI/Social client. You uncover an upsell opportunity for ICM. What are the traffic rules here?
You give the opportunity to the MI rep and their GE.
We can pull up to 400 days of retroactive content in Engage for Twitter, Facebook, Instagram and LinkedIn.
True or False.
False. You can't pull retroactive data for Twitter.
What is the difference between the "URL" operator and the "LINK" operator?
Sprinklr can sell social listening as a standalone product.
True or False?
False
What is Nich's Instagram food account called?
Bonus: Why is it called that?
TheCronch
Explain what these two PLIs represent.
1) Social Channel Competitor Reports
2) Social Channel Performance Reports
Klarity Reports - Competitor is for 1 platform and multiple competitors. Performance is for 1 company or brand across the various platforms.
How many keywords can you add when crawling Weibo and WeChat?
50
What source does this operator use to classify documents into a "concept"?
concept:Sailing
Wikipedia
This operator is helpful for refining searches by concept (topic) instead of keyword.
How long does is take to pull in a search using Sprout?
6 hours (limited to and/or Boolean)
What are Dave's kids' names?
Isla and Indi
What is the process for setting up a branded newsletter template with shareable social icons?
Submit a ticket for "Newsletter - New or Updated Design Template" asking for the shareable icons. You should also include links to the client's website or any inspiration documents they provide.
Does Hootsuite reporting include Paid content?
No, but you can add this content by looping in Hootsuite directly. There is an extra charge, and this is an additional module.
What is this Boolean pulling?
Race AND (yacht^2 OR sailing^0.5)
Pulling back mentions of Race and either "yacht" or "sailing". This is putting more preference on the word "yacht" meaning it is more likely to appear in the hit sentence.
What source is exclusive to Cision? What sources are exclusive to MW?
Cision - Globe and Mail
MW - PostMedia and Dow Jones (for companies with less than 500 employees)
What are Jeff's kids' names?
Monroe (eldest)
Edie (youngest)
It is March and your client's subscription is up for renewal in August. They currently have 5 profiles for Engage and they want to add 25 profiles (new total of profiles would be 30). Explain the process for pricing out this upgrade.
CS can only sell Engage profiles in increments of 10 for a net new contract. You would need to charge for 30 additional profiles (~$18K).
How can we crawl Pinterest? Provide as much detail as possible.
Klarity RSS feed using a data lake similar to Instagram. This would be crawling across Klarity's database of Pinterest boards and profiles. The boards are crawled every 24 hours.