Packages
Which package does not include All You Can Play Activities wristbands?
Fun 101
What is the most popular food banquet package that we sell?
Game On
What is the main thing to do when dealing with guest?
SMILE
How much is our customized bowling pins?
$15 each
There should always be a _____ ___ placed in the room with your banquet at all times!
trash can
All-Day Meeting/Meeting Planner
What is the least popular food banquet package that we sell?
The Kingpin
If the issue is out of your control and the guest is being unacceptably rude, what is your next step?
Inform a manager
What is the name of the beverage add on which includes 21 bottled waters?
Hydration Station
Any old and used burners should be what?
Sealed and trashed
What is the name of our main packages?
Fun101, Level Up, and MVP Package
Not including the Sweet & Salty Refuel Break/Snack, how many food banquet packages do we provide?
7
What acronym do we go by to provide quality service to the guest with life-time memories?
C.A.R.E.S
Most of our platters feeds about how many?
12 people
Throughout your event you should do what?
Pre-bus and collect dirty dishes
With the MVP Package, it includes a semi-private space. How many people can fit in a semi-private space?
40-50 people
What is included in the Sweet & Salty Refuel Break/Snack Banquet?
Freshly baked pretzel bites or sticks with house-made queso cheese, fresh fruit skewers, and bowls of chocolate and peanut M&M's.
What's the first step in handling and resolving complaints?
Listen and Empathize
Chocolate chip cookies and chocolate brownie platters are both how much?
$20 each
Play room 1 is always set up in which banquet style?
Game On
During banquet season, which package do we sell the most?
MVP Package
Name all of the food banquet packages.
Game On, Viva La Fajita, I <3 Pizza, Pit Boss BBQ, King Pin, Jump Start Breakfast, Rise and Shine Breakfast, and Sweet & Salty Refuel Break/Snack.
ALL Banquet Attendants are expected to be neat and _________ upon arrival to work!
Well Groomed
(In Uniform, Good Hygiene, Presentable, Etc)
How much does it cost to add a customized bowling pin to a MVP package?
$0 , the customized bowling pin is included with the MVP package
Play room 2 is always set up in which banquet style?
I Heart Pizza
(I <3 Pizza)