STCU Misc.
What is our Vision Statement?
To be the most loved and valued financial relationship on Earth
Where we perform transactions for members
PHX
What was the first feature-length animated movie ever released?
Snow White and the Seven Dwarves
What qualifies someone for membership with STCU?
(1 correct answer required) Live, work, worship or go to school in WA/North ID, pay membership fee, be a natural person/entity, CBP, qualified family member
What year was STCU founded?
DAILY DOUBLE: In what month of that year?
1934
DAILY DOUBLE: October
Where access the "Self-Service" tab
Sidekick
Ceasar salad originated in this country...
Mexico
What types of IDs are acceptable for opening new memberships?
Government issued IDs with a photo and ID number (DL, resident alien card, passport, military ID), any ID with a photo and ID number found in the ID Checking Guide
What is the fee for domestic wires?
$25
This system houses the "forms library" for DocuSigning
OnBase
Interstate routes that run East and West are what kind of number?
BONUS: Routes that run North and South are what kind of number?
Even
BONUS: Odd
What 4 pieces of information do we record when opening new memberships?
Opening method, source of funds, BSA Risk Code, and employer/occupation
Once a member files a dispute on their debit card, how long does it take to receive provisional credit?
10 business days
The system where member we maintenace Credit Cards
SpringBoard
Which states make up the "Four Corners"?
Arizona, New Mexico, Colorado, and Utah.
A pattern, practice, or specific activity that may indicate the possible risk of identity theft
Red Flag
When collecting the $30 for a skip payment, what transaction code do you use in PHX?
Apply the $30 as a 304 (princ. payment) to offset the $30 skip payment fee on the loan
The system that pulls the member's Qualifile score, and qualifies them for membership
ChexSystems
In which country did the first successful credit unions begin?
Germany
What does "No Records Found" next to ID Verification mean on the Qualification screen?
Possible ID theft, more information needs to be gathered (check SSN issue date, see physical card)