Beacon
This is where one would schedule followup.
Where is Apps?
I have completed followup with a customer. While putting in notes, I will mark the ________ Care action off to get credit.
What is Followup Completed?
She is our fearless, amazing leader in Member services UT.
Who is Michelle Thomas
These companies offer a healthy foods card on their DSNPs (most of them)
What is Humana/UHC?
He plays John Snow in GOT.
Who is (My Crush) Kit Harington?
Where you put in all call notes and care actions.
What is a call ticket?
I completed an MCA/VBE and answered all questions. I will mark off _______ Care action.
What is Conducted MCA/VBE over the phone.
Gohealth is now _________ Years old.
What is 20?
This company uses Amwell for their Telehealth.
What is UHC?
The Wand Dumbledore uses.
What is the Elder Wand?
Where one would go to find followups. (what tab?)
What is Views?
I completed a Good Rx ticket and sent a coupon to the customer. I would mark off _________ Care Action.
What is GoodRx Completion?
She is probably the best team lead Gohealth has to offer.
Who is Angie Millet?
This is what Anthem goes by in Tennesee/Texas. (and a few other states)
What is Amerigroup?
In the Lord of the Rings, Frodos Best friend is ______.
Mr. Samgee Wise!
Where you would go to find documents/ help center.
What is Knowledge base?
The customer lives in CA and there is a Gorewards ticket on their profile. I have offered, but they declined Free coupons. I would mark _________ Care action off.
What is Anything but the Gorewards sign up?
Our Program Director.
Who is Vannessa Patel?
In this Carriers portal, you have a verification code sent to your email when signing in.
What is UHC/Jarvis?
This Game is set in the Future where you play as a Genetically modified Soldier in a green armored suit fighting against the Covenant (aliens).
What is Halo?
Beacon is important to the company because (among many reasons) of this.
What is Reporting.
I completed an MCA/VBE but found it was already done. Since I did one anyway, I would mark off ________ Care Action item. (you have not scheduled anything and not set up for Mail order pharmacy)
What is NO CARE ACTIONS COMPLETED.
These guys are our VP's for Member service.
Who is Lamaretta Simmons Kelderman and Henry Falter?
When you call this company and go through the menus, you can say you are an Agent/Broker to bypass all the questions.
What is Humana?
This video game is the most successful of all time.
What is Mortal Kombat? (FINISH HIM)