Cancel Topics
Cancel "I have a bunch of medical bills and things I just cant"
Financial Hardship
Reasoning:"Canvasser told me it would be one time."
Accidental Wrong Program
OT
One-Time (Donation)
ASPCA Monthly Donor
Guardian
Cancel "I didn't realize it would be monthly and I can't afford."
Accidental Guardian
Guardian Cancellation - "I read a bad article about the CEO and I want to cancel."
Bad Press
"I'm showing two charges for 2/20/25"
Duplicate Charge
CC & EFT
Credit Card & Electronic Funds Transfer
A donor who has given a donation of $500 or above.
Founder
"I lost my card and the account is closed out, I will call back when I get my new card”
New Billing Info Soon
Guardian Cancellation - "I just want to make a one-time donation once a year and not monthly."
Prefers to give once per year
Donor asked for a refund of January's donation of $300. It was supposed to be a OTD
Accidental High Dollar Guardian
PLR
Prospect List Removal
A group of individuals who have indicated the ASPCA is included in their estate planning.
Legacy Society
"Ive been in and out of the hospital"
Health Problems
“I made a donation on Monday $250 and somehow it got into the guardian plan.”
Accidental High Dollar Guardian
Kimberly would like her $200 refunded back "she said she filled out a webform on our website to change the gift amount and it didn't not work." Please refund $200 back to her card ending in X0740.
Amount Change Delay
T&E
Trust & Estates
An ASPCA program for consumers to shop for humanely sourced food.
Shop with Your Heart
Cancel "I thought you were no kill, and the board makes more money than what actually goes towards the animals."
Bad Press or ASPCA Fund Allocation
"My name was shared to other lists."
Exchange of Donor Info
Refund - "I don't remember ever donating and want it all canceled and refunded."
Potential Fraud
IRA
Individual Retirement Account
the desire to promote the welfare of others, expressed especially by the generous donation of money to good causes.
Philanthropy
"I stopped doing this a long time ago its been months and months I don't know why it restarted"
PSI Updater Charge