Memos

Phone Usage

100

This is the time frame of a personal phone call for clients. 

What is 15 minutes?

200

This is who will answer all incoming calls 

What is staff? 

300

True or false: a client may call a staff as long as they are not on the clock. 

This is false!!!

400

The times for placing calls on weekdays. 

What is 8:00-8:10 a.m. and 6:00p.m. to 9:00 p.m.?

500

This is the number personal phone calls should be made to. 

What is [phone]?

Meals

100

This is the time breakfast is served 

What is 7:00 to 8:15 a.m. (weekday) 7:00 to 9:00 a.m. (weekend)? 

200

This is where meals will be eaten 

What is the dining area

300

These must be done before being able to get on electronics in the morning

What are morning duties?

400

This can be earned by clients if they finish their chores by 7:55 a.m.

What is "free coffee?"

500

Time clients must be up front ready to load the van

What is 8:20 a.m.?

Laundry

100

This is the consequence for a client not washing in their allotted time

What is an IBR?

200

This is the allotted time clients can wash

What is 4.5 hours?

300

True or false: Clients can ask other housemates to wash their clothes for them while they are away on a home visit 

What is False? 

400

This happens when a client is away from cottage during wash time

What is rescheduling laundry time? 

500

True or false: A client wearing dirty clothes will result in an IBR

What is True? 

Room Clean-up Guidelines

100

Items clients can keep on closet floor

What are shoes, laundry supplies, and luggage? 

200

This is how often rooms are checked

What is daily?

300

This, and ONLY this can sit in a windowsill

What are plants? 

400

Items that cannot be stored on a client's bookshelf

What are: loose papers, loose tapes and CDs, grooming items, clothing. 

500

Unclean rooms can result in this

What is a closet/room clean out?