Memos and Letters

Memo

100

What is a memo?

a written message that is typically used in a professional setting

200

Give 2 examples of how memos are used

could be:

policy changes, price increases, company events, make problems known, solve problems, etc.

300

True or False: A memo is lengthy

False

400

Lists 2 points to consider when writing memos

could be:

• Always consider your audience when writing a memo.

• Proofread and review before sending.

• Write a subject that is straightforward and clear. 

500

Is a memo an internal/external organizational document?

internal

Letter Writing

100

Is a letter an internal or external organisational document?

Trick! Both, but mostly external

200

What is the first part of a letter?

sender's address

300

give an example of an external and internal letter(each)

Internal: memo

External(could be): report, letter of complaint, business letter, cover letter, etc...

400

What is the purpose of a signature block?

validates a letter

500

Give 3 common mistakes in letter writing.

could be:

jargon use, inconsistent font and size, incorrect salutation/formatting, lack of specification or grammatical mistakes