SOC Values & Guiding Principles
Burnout
Factors Affecting Clients and Program
100

What does SED stand for?

What is serious emotional disturbances?

100

A social worker avoids telling their supervisor that they are feeling overwhelmed. Why?

A. Lack of workload
B. Fear of consequences or judgment
C. Too much free time
D. Clear communication systems

B. Fear of consequences or judgment

100

Which of the following was the first factor of culture and diversity that affects clients and program?

A. Racial and Ethnic Identity

B. Professional Role & Work Environment

C. Socioeconomic Status & Employment Conditions

A. Racial and Ethnic Identity

200

Being clear with clients through informed consent, by adequately explaining treatment, confidentiality, and what the services entails demonstrates which core value of systems of care?

A. Integrity

B. Accountability 

C. Transparency

D. Service to the public good

C. Transparency

200

Which factors put a social worker at the highest risk for burnout? Select TWO answer choices.

A. Lack of food in the office

B. Depressive symptoms

C. Increased responsibilities

D. Low support 

C & D
200

How many factors are there that affect clients and program?

A. 7

B. 3

C. 5

D. 1

B. 3
300

In what year was the Systems of Care (SOC) framework introduced? 

A. The 60s

B. The mid-90s 

C. The mid- 80s

D. 1972

C. The mid- 80s

300

A workplace offers self-care days, but burnout continues. What is the BEST explanation?

A. Workers are not using self-care
B. Burnout is only individual
C. The issue is systemic/organizational
D. Employees need more training

C. The issue is systemic/organizational

300

What are the three factors that contribute to heightened burnout for social workers of color?

What is systemic racism, microaggressions and underrepresentation?

400

How many of the guiding principles were mentioned in the presentation?

A. 2

B. 5

C.7

D. none

B. 5

400

In what year did WHO classify professional burnout as a disease?

A. 2019

B. 2024

C. 1998

D. none of the above

A. 2019

400

Which of the following is an example of depersonalization?

A. Feeling motivated at work
B. Emotional connection with clients
C. Detachment and numbness toward clients
D. Increased empathy

C. Detachment and numbness toward clients