Symptoms
This term describes hearing voices or sounds that aren’t really there.
What is an auditory hallucination?
Staff should avoid giving personal details to clients about themselves to maintain what?
What are professional boundaries?
Notes must be completed within this time frame after a shift ends at Serenity Counseling Services.
What is within one hour?
When a person believes others are spying on them without evidence, this is called what?
What is paranoia or a delusional belief?
This report should already be in place for clients who experience fluctuating psychotic symptoms or suicidal thoughts.
What is a CEPP/Safety Plan
If a client becomes verbally aggressive, staff should focus on doing what rather than arguing?
What is active listening and reflective responses?
Case Study:
“Renee stopped attending group therapy, reports feeling hopeless, gave away her belongings, and wrote goodbye letters.”
What is a suicide risk crisis?
If a client skips/refuses medication and decompensates and begins to show elevated symptoms, staff should coordinate with this team member to reassess treatment.
What is the Program Director?
This type of communication ensures that important information is passed clearly between shifts.
What is a shift handoff or briefing?
If a client is actively suicidal in the community, which community resource should be contacted immediately?
What is 988 (Suicide & Crisis Lifeline) or mobile crisis response team?
If a coworker or friend asks about a client’s diagnosis, staff must protect confidentiality by following what regulation?
What is HIPAA or confidentiality policy?
After a seizure ends, staff should place the client in this position to help breathing.
What is the recovery position?
True or False: Schizophrenia means a person has “split personalities.”
What is false?
This element of treatment are generated during the intake process to guide clients throughout services?
What are goals?
If a diabetic client is acting confused or irritable, what should staff check for first?
What is low blood sugar (hypoglycemia)?