Commandments
Product Knowledge
Miscellaneous
Principles of Persuasion
Sales Process
100

Commandment #8

What is thou shall pay attention to details?

100

The two new colors for the 2019 C-Class Sedan.

What are Mojave Silver and Emerald Green?

100

The Four Foundations.

What is Sales Driven, Client Obsessed, Community Focused, and Team Based?

100

Look and ask for small, initial commitments that can be made.

What is Consistency?

100

Test driving the vehicle, explaining features, making sure the vehicle is the right fit for you client.

What is Selection Demonstration?

200

Commandment #9

What is thou shall respond to clients immediately?

200

The 2019 vehicle that boasts improved horsepower at no additional cost.

What is the GLE400?

200

The most important tool in sales

What is Personality?

200

People follow the lead of credible, knowledgeable experts.

What is Authority?

200

Warmly greeting a client and making them feel at ease.

What is Welcome?

300

Commandment #5

What is thou shall overcome objections?

300

The most expensive vehicle (starting price) in the Mercedes-Benz family

What is AMG S65 Cabriolet?

300

Our company was founded on this date.


What is May 12, 2005?

300

People feel obliged to give back after they have received.

What is Reciprocity?

300

Making the sale.

What is Close?

400

Commandment #10

What is thou shall embrace technology?

400

The Mercedes-Benz with the fastest 0-60 acceleration at 2.5 seconds.

What is the AMG GT R?

400

A client will pay the price when he sees (blank)

What is Value?

400

People will look to the actions and behaviors of others to persuade their own.

What is Consensus?

400

Understanding why a client chose a particular vehicle, what their needs are, and what their trade is worth.

What is Trade Appraisal/Fact Finding?

500

Commandment #6

What is thou shall be enthusiastic and have a positive attitude?

500

This Package has Blindspot Assist, Sirius XM Radio, HANDSFREE ACCESS, KEYLESS-GO and Electronic Trunk Closer...

What is the C-Class Premium Package?

500

The vehicle manufactured by Magna Steyr (formerly Steyr-Daimler-Puch) in Austria and sold by Mercedes-Benz. n certain markets, it has been sold under the Puch name.

What is a G-Wagen.

*short for Geländewagen*

500

People want more of those things there are less of. 

What is Scarcity?

500

Clearly and effectively showing presenting price, features, and options to the client.

What is Present Figures?