Insurance
____ is the individual enrolled to the insurance through their employer
Subscriber
What 3 things is the patient signing for when they sign their COR?
Permission to Treat
Permission to Bill
Privacy
In AIDET, what category does this statement belong to? "Thank you for choosing GoHealth! I hope you feel better!"
Thank you
If you need to delete an insurance from a patient's records, what date do you add to the "covered from" and "covered to" spots?
01/01/2008
____ is the person held accountable for the patient's bill.
Guarantor
When looking up insurance, how do you get the shorter, more refined list of plans?
PO Box
True/False:
The Guarantor is always going to be the patient.
False
In AIDET, what category does this statement belong to? "Hello! Please check in on the kiosk and I'll be right with you!"
Acknowledge
What is your registration page called?
DAR
What are the 3 things you can do to check Co-Pay amount?
Check Insurance Card
Check Benefits Collection Information
Call the Insurance
What does insurance NOT pay for, but we can offer self pay?
Flu Shot, Sports Physical, PPD & TDaP
If you cannot have your patient sign the Consent form digitally, where can you go to get a hard copy?
Staff Resource Hub
In AIDET, what category does this statement belong to? "Hello! My name is Alice and our provider who will be assisting you today is Chris."
Introduce
What 2 things must you ensure are scanned in every visit?
Patient WQs
When determining whether a patient's secondary insurance from work is primary or secondary to Medicare, what is the number of employees that you reference?
20
True/False:
Customer was seen one week ago at GH. He does not need to sign the form if signed within one month.
False
In AIDET, what category does this statement belong to? "There are 2 people in line before you, the provider will be in as quick as he can."
Duration
How often do we need to close our Cash Drawer?
Daily
Where do you scan in a sports physical?
Media Manager
Patient comes in with a VA insurance and you are unsure how to register this insurance. Where should you go to find the workflow?
Staff Resource Hub
Who can sign the COR on behalf of someone else?
Parent, Guardian, Custodian, Power of Attorney
In AIDET, what category does this statement belong to? "For this strep test, this cotton swab will go to the back of your throat and may make you gag, but it will not hurt."
Explanation
What do you set the Visit Type as when a patient is coming in for a PPD?
Injection Only
What should you do with patient information that has been written down after the patient leaves?
Shred it