Workflows
Situation: Member completed recent colonoscopy and is inquiring about results
Where does this message get routed?
What is GI proceduralist's pool (P:clinicians last name)
What does SBAR stand for?
What is Situation, Background, Assessment, Recommendation
What lab test is known as the gold standard for evaluating diabetes control?
What is HbA1c.
What organ am I?
I am approximately 4-inches, pear shaped and positioned under the liver?
What is gallbladder.
Osteoarthritis makes bones thinner, less dense and more likely to break. Which bone is NOT one of the most commonly affected?
Spine
Hips
Wrist
Ankle
What is ankle.
What determines a tardy?
What is when an employee begins work 4 or more minutes after their scheduled start time (this includes the start of a shift, return from lunch and/or authorized rest periods).
BMP is known as Basic Metabolic Panel(focuses on electrolyte imbalance, blood sugar, how well the blood is being filtered).
CMP contains additional tests, what does CMP stand for?
These additional tests focus on what organ?
What is Comprehensive Metabolic Panel.
What is the liver.
What organ am I?
I weigh approximately 3lbs, washed by protective fluid and lay within bony shell.?
What is the brain.
What disease is characterized by the following symptoms?
Dyspnea, cough/blood-tinged mucous, edema, weight gain, fatigue, lack of appetite, confusion, increased heart rate?
What is CHF (Congestive Heart Failure)
What does PHCT stand for?
What is the name of the document that states Kaiser Permanente's code of conduct?
What is Principles of Responsibility
BUN and Creatinine are tests to measure kidney function. What does BUN stand for?
What is Blood, Urea, and Nitrogen.
What organ am I?
I am a small finger-shaped pouch and attached to the end of the large intestine?
What is appendix.
What disease consists of the following?
I affect more than 30 million people in US, exceeding $827 billion annually. My blood test result should be less than 8%. I should be tested routinely and monitored. If not managed, it can contribute to serious health problems such as, heart disease, kidney disease, vision loss?
What is diabetes.
When sorting messages in PHCT pool under a general assignment (not MM Callbacks), what column is sorted 1 and which column is sorted 2?
What is Status (1) and Message/Date (2)
What happens when an employee's LCR (License, Certificate, Registration) expires even if application for renewal has been made?
What is placed on unpaid leave until employee obtains and presents renewal within 14 calendar days.
LDL stands for low-density lipoproteins
HDL stands for high-density lipoproteins
Which one is known as the "bad" cholesterol?
What is LDL.
What organ am I?
I remove carbon dioxide and one of me is divided into 3 and the other one of me is divided into two?
What are the lungs (right/left).
What disease am I?
The immune system attacks the protective sheath that covers nerve fibers and causes communication problems between my brain and the rest of my body. It can become disabling because of the impact on my brain and spinal cord. Females are more frequently affected than males and the onset of symptoms generally occurs between the ages of 20-40.
What is Multiple Sclerosis (MS).
Joint injections are 20 minutes (PROC20). Generally, how long is the minimum time recommended between injections?
What is every four months (not more than 3 times a year and extend it longer than 4 months if possible)
What is maximum vacation accrual for an employee who has 10+ years of service with Kaiser Permanente and whose annual FT vacation accrual is 160 hours?
What is 320 hours. (double)
For 1-4 years of service and 80 annual FT vacation accrual-Maximum vacation accrual is 160 hours.
For 5-9 years of service and 120 annual FT vacation accrual-Maximum vacation accrual is 240 hours.
What electrolyte am I? I help your heartbeat stay regular, nerves to function and muscles to contract. You can get me from leafy greens, fruits from vines, citrus fruits, and root vegetables. Too much of me can create symptoms of chest pain, heart palpitations, arrhythmias, muscle weakness or numbness in limbs?
What is Potassium.
What organ am I?
I am approximately the size of two fists and have 4 main sections, I weigh approximately 10 oz.?
What are my 4 sections called?
What is the heart.
What is right atrium, right ventricle, left atrium, left ventricle.
What disease am I?
I am a brain disorder that causes unintended/uncontrollable movements, have difficulty with balance and coordination, and my speech may become slurred or soft. I am a progressive disease with symptoms starting mildly and worsening over time?
What is Parkinson's.