Your customer lives with her parents (over 30 years old), who have their own vehicles and insurance. How should you list the parents on the customer’s policy?
What is Additional Residents
100
If the customer does not know her current coverage limits and the prior insurance report does not pull back. Which prior limits should be entered?
What are State Minimums
100
True or False- You can issue a policy with a MVR No-Hit
What is False
100
This Bodily Injury Liability Limit must be pitched to homeowners first.
What is 100/300
100
Customer has a qualifying life product with Met. What do we do with this information?
What is document in Agent Comments
200
Your customer has a 29 yo roommate who has insurance with Progressive and never drives their car.
What is Non-Rated
200
What liability limits does this customer have:
>100/300
What is GREATER than 100/300
200
A PFM of "NK" indicates this
What is a No-Hit
200
Medical Payments cover these people.
Who are the driver and passengers of the vehicle.
200
You notice that another person pulls back in the App Pre-Fill on the reports. What do you do next?
What is ask the customer if the person lives in the home.
300
Your customer has a 16 yo son with a permit.
What is Additional Resident
300
John hasn't had insurance in the last 90 days because his car was in the shop and he carpooled with a co-worker. How should you list the prior insurance?
What is No Prior-With Previous Need
300
Your customer has a Not At-Fault Accident that caused $5,000 worth of damage. You verified that the customer’s insurance did not pay out for the claim. What payout amount should be listed in Loss History?
What is $0
300
Glass replacement without a deductible is called this.
What is Full Glass
300
Your customer says that their insurance expires, "Sometime next month". What do you do?
What is DIG into the exact date.
400
Your customer has a 50 year old aunt who is insured with Geico and drives the vehicle on the weekends.
What is Rated
400
Shannon hasn't had insurance in the last 90 days because she just moved from Mexico and is buying her first car today. How should you list the prior insurance?
What is No Prior-Without Prior Need
400
True or False- You run the MVR and 25 incidents pull back ranging from speeding tickets, license suspensions, and 2 DUI’s. All incidents must be reviewed.
What is True
400
Patrick hit my car and doesn't have enough insurance to cover my bodily injury. Which coverage on MY policy will protect me?
What is UNDERinsured motorists.
400
Your customer's uncle lives in the home and has his own vehicle that we are not insuring. What do you do?
What is DOCUMENT the additional vehicle and where it is insured.
500
Your customer has a spouse who does not have a license because they just moved from France.
What is Additional Resident
500
Johnny calls in to get a policy set up in his name after being on his parent’s policy for 7 years. He is secretly setting it up with MetLife because he loves Snoopy, however his parents have been with State Farm for 30 years and absolutely love their agent Jake and his khakis. What should you use for prior carrier tenure?
What is 7 years
500
True or False- Your customer quoted his policy online and listed a speeding ticket from June 01, 2011. We need to still read the MVR Disclosure verbatim.
What is True
500
We must add this coverage if Comprehensive is on a policy.
What is towing.
500
When running the MVR/CLUE, an incident returns as an E2* accident. Your customer says that it was an accident where someone backed into her car while parked and drove off. How should you code this accident?