Acronym
ADO
Average Daily Occupancy
How do you calculate Food PRD?
Budget or expense of food divided by total
resident rental days of month.
Total Revenue Per Occupied Rental (unit)
How many hours is Full Time Equivalent?
40 Hours Worked
How do you calculate the Net Operating Income per unit (NOI/CNOI)?
Total net operating income divided by total unit capacity.
How do you calculate Total Turnover?
Total # of associates who termed
divided by total # of associates
CNOI
(Total Revenue - Expenses)
How do we measure Associate Engagement?
On their responses to associate survey.
How do you calculate NOI Margin?
Net Operating Income divided by
Total Revenue (expressed as %)
What are we measuring when asking this survey question "How likely are you to refer a
friend to live here?"
Resident Loyalty