Understand workplace expectations and what employers are seeking.
Understand the rights of workers and general employment laws.
Understand the need to acquire self-development skills to enhance relationships and improve efficiency in the work environment.
Understand the steps in the job advancement process.
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100

What is the most serious consequence to an employee who fails to follow the business's rules of conduct?

Dismissal 

100

Why are unions a powerful force in business?

They organize workers into a single bargaining unit and increase their bargaining power.

100

What effect does orderly and systematic behavior have on stress in the workplace?  

Reduces stress

100

Rhonda would like to develop her desirable personal traits so she can be more successful at work. What is the first step she needs to take?

Determine which traits are desirable.

100

What double-feature buzzed through 2023 by mixing the pink perfection of Barbie with the explosive power of Oppenheimer?

Barbenheimer

200

What is the most important benefit of effective human relations at work? 

Increased cooperation

200

What aspect of collective bargaining signals the successful end of negotiations?

Management and union leaders have reached a tentative agreement.

200

At Oh-So-Good Gourmet Cookie Company, Todd is the warehouse manager, Pamela is the lead shipping clerk, David is a part-time shipping clerk, Carrie is the shipping supervisor, and Sharon is the vice president of distribution. Following a vertical chain of command, who is Carrie's direct supervisor?

Todd

200

How does exploring different kinds of activities help to define your own personality?

It helps you to determine what you prefer.

200

Which of the continental US states is divided into two non-contiguous parts?

Michigan

300

Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relationships?

Carrying your own weight

300

Which of the following is an advantage to workers of having a union represent them? 


Fair treatment of employees

300

Two salespeople show little interest in their own activities as well as the activities of others. What type of attitude is being exhibited by the salespeople?

Indifferent

300

What is a potential benefit to an employee who demonstrates initiative on the job?

More advancement opportunities

300

In which year did Great Britain officially leave the European Union?

2020

400

Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?

Being cooperative

400

How do unions benefit businesses?

Unions can help businesses save time by recruiting employees.

400

Penny finds her daily work tasks to be less mundane now that she understands how they contribute to accomplishing the team's shared vision. Which benefit of a shared vision has helped Penny in this situation?

It provides focus for team members' energy.

400

Why do many businesses provide opportunities for their employees to continue their education or receive additional training?

To be able to promote from within

400

Kale’s all the rage in green smoothies, but guess what – it’s just a funky cousin of which crunchy crucifer?

Cabbage

500

Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working relationships?

Getting to know others on your work team

500

Give an example of a union pressure strategies 

Strikes
Picketing
Boycotts
Corporate campaigns

500

Which of the following is a skill that coaches need to master to be effective?

Management 

Communication 

Flexibility 

Integrity  

Communication

500

If three employees have the same level of ability and competence, what factor might a business use to decide which one to promote?

Seniority

500

How many times was Franklin D Roosevelt elected as US President?

4