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Safety
Customer Service
Ramp
Deicing
100

The latest United acronym in Safety used to address a unsafe situation. 

What is C.U.S.? 

100

Safe, Caring, Dependable, and Efficient 

What is Core4?

100
These are the only items allowed inside the OSZ for arrivals if being used as a delineator.

What are chocks?

100

10 minutes is required to wait after turning off the heaters to flip this switch.

How many minutes is required to wait before turning off the Fluid pump in the Truck?

200
Don't store heavy items in places that require excessive reaching. 

What is Feb 21st Daily safety tip?

200

When accepting baggage this is asked for every customer we check in.

Do you have any prohibited items of Lithium batteries in your bag?

200

These provide support for power cable for a 319/320 fleet types that operate into MFR.

What are GPU straps?

200

For maximum effectiveness and minimum consumption Type I will be heated to 140 degrees and 180 degrees Fahrenheit. 

What is the required fluid temperature range to deice? 

300

Help keep the body in proper alignment, Encourages warm-ups and stretching, Reduces fatigue, Reduces Risk of Strain

What Are the Physical benefits of Ergodynamics?

300

These winter items can be two separate items checked within 50lbs will count as one item at the regular baggage fee.

What is a Ski and Boot bag?

300

EPNF is the acronym.

What is Electronic Pilot Notification Form?

300

Theses are the fluid application methods we are required to use when we are deicing.

What is a Sweeping motion, tip to root, leading edge to trailing edge?
400

This QR code is placed on every UGE safety document in the lower left hand corner.

What is the HRS reporting tool?

400

This is the department to call when faced with a battery you can not identify in the Wingtips Battery Chart.

What is the DG Hotline? 847-700-9300
400
This task must be accomplished by the marshal within 30mins of arrival.
What is the found on arrival (FOA) walk around?
400

Start deicing on the captains side wing tip following a clockwise direction around the aircraft.

Where is the recommended starting point for deicing?
500

A phased approach to increase business continuity emergency response readiness, for all stations, departments and partners.

What is BCER Focus month?

500

In the event of a diversion this department can ensure an extra segment is built for MFR to work.

Who is Customer Service Solutions? 847-700-7800 options 2..2..1 

500
Daily on mainline aircraft only, two members of the RON crew are performing this four-item process to check we are in compliance with regulatory requirements. Then documenting via the QR code.    

What is the Safety Card Verification Process?

500

This Regional carrier requires Type I fluid to be applied to the entire aircraft when requesting deicing.

Who is SkyWest Airlines?