Introduction to Management
Organizational Environment
Ethics and Decision-Making
Planning and Strategy
Organizational Structure
100
These are the four functions of management.
What are planning, organizing, leading and controlling
100
These are the elements of the task environment.
What are competitors, suppliers, distributors and customers?
100
These are the moral principles or beliefs about what is right or wrong.
What are ethics?
100
A cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals.
What is strategy?
100
This is the number of subordinates who report directly to a manager.
What is 'span of control'?
200
These are three types of skills used by managers.
What are conceptual, human, technical
200
These are the forces in the external environment.
What are political, economic, socio-cultural, technological, and international?
200
This term identifies individuals or groups impacted by the actions and decisions of an organization.
What are stakeholders?
200
The length of time that a plan is used for.
What is its time horizon?
200
These are the three primary divisional structures.
What are product, market, and geographic?
300
Three levels of managers.
What are first/front-line, middle, and top?
300
NAFTA stands for this.
What is North American Free Trade Agreement?
300
These are the four approaches to corporate social responsibility.
What are obstructionist, defensive, accommodative, and pro-active?
300
The three levels of strategy.
What are corporate-level, business-level, and functional-level?
300
An organizational structure that simultaneously groups people and resources by function and product/project.
What is the matrix structure?
400
These are collections of people who work together and coordinate their actions to achieve goals.
What are organizations?
400
Name an industry that generally views low interest rates as unfavourable.
What is the insurance industry.
400
This is a routine, almost automatic, decision.
What is a programmed decision?
400
Strategic decisions are ultimately trying to achieve this.
What is a competitive advantage?
400
This term is used to identify giving lower-level and non-managerial employees decision-making power related to use of organizational resources.
What is 'decentralizing authority'?
500
A measure of how well or how productively resources are used to achieve a goal.
What is efficiency?
500
This term refers to government practices that restricts or restrains international trade.
What is protectionism?
500
An approach to decision-making that explains why decision-making is an inherently uncertain and risky process and why managers usual make satisfactory rather than optimum decisions.
What is the administrative model of decision-making?
500
Distinguishing an organization's products from the products of competitors along dimensions such as product design, quality, or after-sales service.
What is the differentiation strategy?
500
These are the four factors affecting a choice of overall organizational structure.
What are organizational environment, strategy, technology, and human resources?