Chapter 1
Critical act to start, grow, and maintain a business
What is Management?
Considered the Father of Scientific Management.
Who is Frederick W. Taylor?
•All events outside a company that have the potential to influence or affect it.
What are external environments?
Unethical behavior that violates organizational norms about right and wrong.
What is workplace deviance?
Looks to the company’s past for guidance on what to do or not do in the future.
What is Retrospective Strategic Planning?
Planning, organizing, Leading, and Controlling,
What are the Four Functions of Management?
Studied three different sets of motions to include teaching others how to perform a task at a slow or fast pace.
Who are Frank and Lillian Gilbreth?
A Company goes through long periods of stability, followed by short periods of dynamic, fundamental change.
What is the Punctuated equilibrium theory?
The stated purpose is to encourage companies to take proactive steps that will discourage or prevent white-collar crime before it happens
What are the U.S. Sentencing Commission Guidelines?
Goals that are specific, measurable, attainable, realistic, and timely.
What are S.M.A.R.T. goals?
Executives responsible for the overall direction of the organization
What are C-Suite Managers?
A graphical chart that shows which tasks must be completed at which times to complete a project or task
What is a Gantt Chart?
The extent to which managers can understand or predict which environmental changes and trends will affect their businesses.
What is environmental uncertainty?
The first level of moral development, in which people make decisions based on selfish reasons.
What is the Preconventional Level of Moral Development?
Maintaining planning flexibility by making small, simultaneous investments in many alternative plans.
What is Options-based planning?
Technical, conceptual, human, and motivational skills.
What do companies look for in managers?
Developed the Hawthorne Studies, which states working conditions correlate to employee productivity.
Who is Elton Mayo?
Managers pay close attention to trends and events that are directly related to their company’s ability to compete in the marketplace.
What is environmental scanning?
Any group that can influence or be influenced by a company and can affect public perceptions about the company’s socially responsible behavior.
Who are Secondary Stakeholders?
Plans created and implemented by middle managers that direct behavior, efforts, and attention over the next six months to two years
What are Tactical Plans?
Deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom in the company.
What is organizing?
Planning, organizing, and controlling to build the pyramids; submitting requests in writing; making decisions after consulting staff for advice in 4000 BCE.
Who are the Egyptians?
The number and the intensity of external factors in the environment that affect organizations.
What is environmental complexity?
The degree of concern people have about the impact ethical issue decisions will have on others.
What is Ethical Intensity?
Used repeatedly to handle frequently recurring events.
What are standing plans?