The ability to influence people toward the attainment of goals
What is leadership?
The internal satisfactions and positive feelings that a
person receives in the process of performing a particular action
What are intrinsic rewards?
3 to 6
An individual’s strong belief that he or she can accomplish a specific task or outcome successfully
What is self-efficacy?
Rules must be administered fairly.
What is procedural justice?
Transcending self-interest to serve others, the organization, and society
What is servant leadership?
Proposes that managers can increase motivation
and enhance performance by setting specific, challenging goals and providing timely feedback
What is goal-setting theory?
Process gains
The reason a manager might uncritically promote physically attractive candidates.
Any person or group within or outside the organization that has an investment or interest in the organization’s performance
Individuals who clarify the role and task requirements of subordinates, initiate structure, provide appropriate rewards, and display consideration for followers.
What are transactional leaders?
The application of motivational theories to the structure of work for improving productivity and satisfaction
What is job design?
Properties of the team that are typically dynamic in nature and vary as a function of team context, inputs, processes, and outcomes.
What are emergent states?
Five general dimension of personality
What is...
-Openness to experience?
-Conscientiousness?
-Extroversion?
-Agreeableness?
-Emotional stability?
Natural tendency of people to regard their own culture as superior and to downgrade or dismiss other cultural values
What is ethnocentrism?
Results from characteristics that command subordinates’ identification with, respect and admiration for, and desire to emulate the leader
What is referent power?
Susceptibility to potential harm due to one's membership within an organization.
What is employee vulnerability?
The three types of transition processes
The two things people have an aversion to, that guides their decision-making.
What are loss and uncertainty?
The end-state of an organization's employee population without critical attention to diversity.
What is homogeneity?
The 2 classifications of power, and the types of power that belong in each category.
What is...
-Hard and soft power?
-Hard power: Legitimate, Reward, Coercive?
-Soft power: Expert and referent?
Complements formal contracts to allow employees to cooperate with one another.
What is trust?
The least optimal phases during which a novel and critical event could occur.
What is a novel event during the action phase, and a critical event during the transition phase?
The reason people tend to seek out justice in the workplace.
What is certainty?
What is past performance?