Environments
all events outside a company that have the potential to influence or affect it
External environments
an environment with few environmental factors
simple environment
the rate at which a company's general and specific environments change
environmental change
companies in the same industry that sell similar products or services to customers
competitors
a company's purpose or reason for existing
company mission
an environment in which the rate of change is slow
Stable environment
an environment with many environmental factors
complex environment
the abundance or shortage of critical organizational resources in an organization's external environment
resource scarcity
companies that provide material, human, financial, and informational resources to other companies
suppliers
the set of values, ideas, attitudes, and norms of behavior that is learned and shared among the members of an organization
organizational culture
an environment in which the rate of change is fast
Dynamic environment
the economic, technological, sociocultural, and political/legal trends that indirectly affect all organizations
general environment
the degree of change and complexity in an organization's environment
environmental uncertainty
indices that show managers' level of confidence about future business growth
business confidence indices
the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture that a company wants to create
behavioral addition
the customers, competitors, suppliers, industry regulations, and advocacy groups that are unique to an industry and directly affect how a company does business
Specific Environment
the process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends
environmental scanning
the number and the intensity of external factors in the environment that affect organizations
environmental complexity
the degree to which a company relies on that supplier because of the importance of the supplier's product to the company and the difficulty of finding other sources for that product
supplier dependence
the process of having managers and employees perform new behaviors central to the new organizational culture in place of behaviors that were central to the old organizational culture
behavioral substitution
the events and trends inside an organization that affect management, employees, and organizational culture
Internal Environment
An internal representation of the spatial relationships between objects in an animal's surroundings
cognitive maps
the theory that companies go through long periods of stability (equilibrium), followed by short periods of dynamic, fundamental change (revolutionary periods), and then a new equilibrium
punctuated equilibrium theory
a process for monitoring the competition that involves identifying competition, anticipating their moves, and determining their strengths and weaknesses
competitive analysis
are organizations that promote a shared political, economic, or social interest by trying to influence public policy and opinion.
advocacy groups