The function associated with establishing an organization's goals and the actions that will be taken to achieve them.
What is planning?
100
Leading and acting as a figurhead or liaison are all examples of this managerial role.
What are interpersonal roles?
100
These are responsible for coordinating the activity of multiple departments in an organization.
What are general managers?
100
This megatrend has revolutionized commerce, shrinking previously geographically remote locations into a single 24/7 marketplace.
What is the Internet and information technology?
100
Mary Parker Follett defined this as "the art of getting things done through people."
What is management?
200
The function of management associated with measuring any difference between planned and achieved objectives as well as taking corrective action to minimize undesirable variance.
What is controlling?
200
The managerial roles that ensure organization members have the data needed to do their jobs effectively.
What are the informational roles?
200
These establish the strategic direction for the organization.
What are top-level managers (or executives)?
200
This megatrend is concerned with the increasing hetergeneity of both consumers and the workforce.
What is (increasing) diversity?
200
This term describes the extent to which one's goal-directed activity results in achieving the desired objective(s).
What is effectiveness?
300
The function that directs the activity of the workforce so their efforts contribute to the realization of the organization's goals.
What is leading?
300
The name of the person who studied the actual behavior or managers to understand the roles they typically perform.
Who was Henry Mintzberg?
300
An HR manager or a marketing manager is an example of this type of manager.
What is a functional manager?
300
Enron, Tyco, WorldCom, and others are examples of why this megatrend is so important.
What is (a concern for) ethics?
300
The number of management principles Fayol described?
What is 14?
400
If the planning function determies what is to be accomplished, this function determines how the organization's resources will be used to accomplish its goals.
What is organizing?
400
Appearing at community functions on behalf of one's organization is an example of which interpersonal role?
What is the ceremonial role?
400
This type of manager supervises employees who are responsible for producing the organization's goods or services.
What are first line (or front line) managers?
400
This megatrend is illustrated by the frequency of offshoring, outsourcing, etc.
What is globalization?
400
Another name for the external environment in which businesses operate.
What is the task environment?
500
The French mining engineer who was the first to recognize that managers needed to understand the basic managerial functions of planning, organizing, commanding (leading), coordinating, and controlling.
Who was Henri Fayol?
500
Managing conflict is an example of this decisional role.
What is the role of disturbance handler?
500
This type of manager typically relies on her/his interpersonal (human) skills the most.
What are middle managers?
500
This megatrend reflects the increasingly strategic importance of knowledge.
What is (an emphasis on) intellectual capital?
500
This term describes using the fewest possible inputs (time, raw materials, energy, etc.) to generate a given product.