Changing product lines, store layout, etc. in areas with a significant Latino population is an example of this influence on what constitutes good management.
What are social influences?
100
This type of analysis observes how long it takes a worker to complete a given task in a variety of different ways.
What are time and motion studies?
100
McGregor believed this type of manager perceived employees as wishing to avoid responsibility and work only because they must in order to survive.
What is a Theory X manager?
100
Analytical tools and problem-solving techniques developed during and in the wake of World War II gave birth to this management perspective.
What is the quantitative perspective? (Management science or operations research are often used as synonyms.)
100
This word means the tendency of systems to become disorganized over time.
What is entropy?
200
In the wake of accounting scandals at Enron, Tyco, etc., the Sarbanes-Oxley Act was passed in 2002. It is an example of these influences on what constitutes sound management.
What are political influences?
200
The lives of these pioneers in management thought, who also reared 12 children, is chronicled in the Broadway play and motion picture Cheaper by the Dozen.
Who were Frank and Lillian Gilbreth?
200
This early behavioral theorist believed work-related decisions should be made by the employees who were most closely associated with the process in question.
Who was Mary Parker Follett?
200
Employees, capital, and raw materials are all examples of this in systems analysis.
What are inputs?
200
American quality engineers Deming and Juran influenced production processes in this country before their ideas were accepted in the U.S.
What is Japan?
300
These influences on what constitutes sound management have to do with the supply and demand of resources.
What are economic influences?
300
Traditional, pyramid-shaped organization charts with fewer positions the higher up one ascends in the company's hierarchy trace their origin to this management theorist.
Who was Max Weber?
300
The name given to the phenomenon whereby workers' productivity increases because management pays sincere attention to what the workers are doing and how they are performing.
What is the Hawthorne Effect?
300
This perspective understands management as essentially situational; the best approach is the one(s) most suitable given a specific set of circumstances.
What is the contingency perspective?
300
The idea that treating employees like owners, trusting them and listening to their ideas, will result in increased production.
What is Theory Z?
400
Many movies barely break even in the U.S. yet are enormously profitable. The reason can be found by this influence of sound management.
What are global influences? (Many films only become profitable when foreign sales are considered.)
400
This pioneer of management thought believed that supervision should be functionally specific.
Who was Frederick (Winslow) Taylor?
400
The idea that people are innately goal-seeking and thrive on accomplishment and creativity is most closely related to this set of assumptions about work and style of management.
What is Theory Y?
400
From a systems perspective, this would be the transformation process in the education industry.
What is learning (or teaching)?
400
The concept that groups can, collectively, outperform their strongest workers.
What is synergy?
500
Tiny GPS units placed in rental cars can be used to prove liability for vehicle damage sustained, for example, by a renter driving off-road when that is prohibited in the rental agreement. This is an example of which influences on sound (risk) management?
What ae technological influences?
500
Weber understood this form of authority to be associated with rank, position, policy, or statute.
What is rational-legal authority?
500
This business leader and economist advanced the acceptance theory of authority.
Who was Chester Barnard?
500
This production technology tends to be the most labor-intensive.
What is small batch technology?
500
In contrast to suburban life in the U.S., a kibbutz, (a collective Israeli community which grows much of its own food and includes schools and synagogues) is an example of this type of system.