When a consumer experiences a mental discomfort or anxiety that motivates action
What is a need state.
What is a life stage variable
The situation analysis of an advertising plan includes historical context, and analyses of the industry, the market, and competitors. TRUE or FALSE
What is True
This audio streaming service is officially bringing video podcasts to Netflix
Who is Spotify
The consumers first option for information is to draw on personal experience and prior knowledge
What is internal search
The representation of a product so it will occupy a distinct place in the consumer's mind.
What is positioning.
This company sold its last DVR in September 2025, officially ceasing all DVR hardware sales and production as of October 1, 2025
Who is TiVo
Buy brands based on sales, discount coupons, or other incentives.
What are variety seekers.
A small group of consumer with unique needs and willing to pay a premium price
What is niche market.
Consumers buy a single brand repeatedly as a solution to a simple consumption problem
What is a habit
The anxiety or regret that lingers after a consumer makes a difficult purchase decision is referred to as
What is cognitive dissonance
A market segment made up of the gradual but constant influx of first-time buyers.
Who are emergent consumers.
In this decision-making mode, experience and involvement are both low.
What is Limited Problem Solving
Consumer decision making that involves low involvement and low experience
What is limited problem solving.
Statement of the benefits of the brand that provide value to its target consumers and includes functional, emotional, and self-expressive benefits
What is a value proposition.
A measure of whether or not a consumer intends to buy a product or service in the near future.
What is purchase intent