Ethics
Name 2 moral rules discussed in the ethics case.
1. Do not kill.
2. Do not cause pain.
3. Do not disable.
4. Do not deprive of freedom.
5. Do not deprive of pleasure.
6. Do not deceive.
7. Keep your promises.
8. Do not cheat.
9. Obey the law.
10. Do your duty
What is Force-field analysis?
The tool is useful for making decisions by analyzing the forces for and against a change, and for communicating the reasoning behind your decision.
What are the two types of negotiations ?
Distributive
Integrative
What are the two main leadership frameworks ?
Transactional & Transformational Leadership
National Aeronautics and ___ Administration
Space
What does RRR stand for?
Role-related responsibilities
Name 4 decision-making tools
80/20 Rule
Bounded or Complete Rationality
Control/Concern Model
Basic 5-Step Model
Right Thing, Time, Way
Force Field Analysis
Describe why mirroring works in negotiations
It comforts the other person via imitation of body language, speech patterns, vocab, tempo, and tone of voice
What is the source of power for a transactional leader vs. a transformational leader?
Transactional: Rank/Position
Transformational: Character/Competence
The highest tier of open-wheel auto racing home to circuits like Silverstone and Monaco
F1
What was Google's motto till 2014?
Don't be evil
What is 80/20 rule ?
80% of results will come from just 20% of the action
Name 3 key strategies in effective negotiation.
Separate people from the problem
Focus on interests
Generate options
Know your BATNA.
A Business model describes the rationale of how an organization ___ , ___ and ___ values
Creates , delivers , captures
Some folks keep a three-letter fallback plan in mind when the main path falters
alt
What is utilitarian theory?
An action or decision that results in the most good for the most people is the ethical one
How many decisions does an average adult make in a day ?
35,000
What does BATNA stand for?
Best Alternative To a Negotiated Agreement
Name four types of organizational structures
Functional
Divisional
Matrix
Flat
When the night crew clocks out and the day team arrives, there’s a pivotal transition in schedule. Drivers, too, use a single term for changing gears on the road.
Shift
Name three of the four types of lenses used to examine ethical issue.
Professional, philosophical, organizational, systemic moral analysis
What are the three circles in the Circle of Control theory?
Concern (no real control)
Influence (some control)
Control (you control)
What is Peter Principle ? (Bonus point if you can explain it with diagram.)
The Peter Principle is an observation that in a hierarchical organization, employees are often promoted based on their success in their current roles, rather than on their skills and abilities relevant to the new, higher-level role
Name 5 out of 9 building blocks needed to create new business models
Customer Segments
Value Proposition
Channels
Customer Relationships
Revenue Streams
Key Resources
Key Activities
Key Partners
Cost Structure
The Great ___ WWII film from 1963, starred Steve McQueen leading Allied POWs out of captivity
Escape