Ch. 1
Ch. 2
Ch.3
100

This function of management involves deciding which goals to pursue and how to allocate resources to achieve them.

Planning

100

According to the Big 5, a person who is highly organized, responsible, and self-disciplined scores high in this trait.

Conscientiousness 

100

This legal act prohibits discrimination based on religion in the workplace.

Title VII of the Civil Rights Act

200

This function involves communicating a vision and motivating members to achieve organizational goals.

Leading

200

Locus of Control: This type of person believes their actions directly influence their success or failure.

Internal Locus of Control

200

This type of workplace discrimination involves an invisible barrier preventing minorities and women from reaching top leadership positions.

Glass Ceiling
300

These managers oversee all departments and establish organizational goals.

Top Managers

300

These are lifelong goals or objectives that an individual seeks to achieve.

Terminal Values

300

This type of harassment occurs when sexual favors are demanded in exchange for workplace rewards.

Quid Pro Quo Harrassment

400

A company achieves this when it outperforms competitors by running more efficiently and effectively.

Competitive Advantage

400

A person’s feelings about their current job fall under this category.

Job satisfaction

400

This ethical concept explains how individuals acting in their own self-interest can lead to negative consequences for the group as a whole.

Tragedy of the Commons

500

These managers are also known as supervisors and manage non-managerial employees.

First-line Managers

500

A company that encourages risk-taking, creativity, and participation likely has this type of culture.

Innovative

500

What are the four ethical rules managers can use when making ethical decisions?

utilitarian, moral rights, justice, and practical rules