Control Systems
Financial Measures of Performance
Leadership
Motivation Theories
100

This type of control catches issues as they’re happening—like a factory manager stopping production when a defect is spotted.

Concurrent Control

100

If a business has a current ratio of 2.0, what does that say about its ability to pay short-term debts?

it can cover short-term debts comfortably

100

This leadership style emphasizes personal humility and a commitment to helping others grow.

servant leadership

100

Motivation that comes from enjoyment or challenge rather than external rewards is called:

intrinsic motivation

200

A coffee shop manager places extra emphasis on selecting high-quality beans before brewing ever begins. This is an example of:

Feedforward Control

200

This ratio shows how much of a company’s assets are funded by debt.

debt-to-asset ratio

200

A leader who energizes followers with a bold vision and creates emotional appeal likely follows this style:

charismatic leadership

200

If a manager removes a disliked task after an employee improves performance, which reinforcement is being used?

negative reinforcement

300

After several customer complaints about soggy sandwiches, a sub shop revamps its toasting process. What control method is this?

feedback control  

300

A retail manager tracks how often she restocks her most popular item. Which activity ratio is she monitoring?

inventory turnover

300

This leadership style emphasizes rewards for performance and clear expectations.

transactional leadership

300

According to Maslow, employees need this before they can seek safety needs.

Physiological

400

A good control system must be timely, flexible, and this quality—ensuring the data used is reliable.

accurate

400

What does a low Days Sales Outstanding (DSO) number indicate?

Inventory Turnover

400

Which leadership style is most focused on creating lasting change by inspiring innovation and growth?

transformational leadership

400

Equity theory suggests employees are motivated when:

their input-to-output ratio feels fair compared to others

500

Which type of control is most likely to influence behavior without direct oversight by using values and shared norms?

clan control (organizational culture)

500

A manager uses ROI to compare two departments’ profitability. What is ROI measuring?

how efficiently resources are turned into profits

500

A manager gives team members autonomy, encourages idea-sharing, and recognizes small wins. Which two styles might they be combining?

servant and transformational leadership

500

A manager assigns a high-achieving employee a difficult stretch project and provides frequent feedback. Which motivation theory is being used?

McClelland’s Need for Achievement