What is the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively?
Management
100
What are the 4 levels of management?
First-line
Middle
Top
CEO
100
The downsizing of an organization by eliminating the jobs of large numbers of top, middle, and first line managers and non managerial employees is known as what?
Restructuring
200
What is the measure of how well or how productively resources are used to achieve goals?
Efficiency
200
First-line managers are also known as what?
Supervisors
200
Large for-profit organizations today typically employ what percentage of people than they did 10 years ago because of restructuring and outsourcing?
10% to 20%
300
Mcdonalds deciding to serve breakfast is an example of what?
Effectiveness
300
What is the top manager called who is being groomed to take over as CEO when the current CEO becomes the chair of the board, retires, or leaves the company?
Chief Operating Officer (COO)
300
A group of employees who assume responsibility for organizing, controlling, and supervising their own activities and monitoring the quality of the goods and services they provide is called what?
Self-Managed Team
400
What are the 4 managerial tasks?
planning
organizing
leading
controlling
400
Human Skill is an example of what set of skills?
Managerial
400
What are global organizations?
Organizations that operate and compete in more than one country
500
What task is responsible for evaluating how well an organization is achieving its goals and taking action to maintain or improve performance?
Controlling
500
Departmental skills that create a core competency give an organization what?
A competitive advantage
500
The ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than they do is known as what?