The interdisciplinary field dedicated to understanding and managing people at work is called:
Organizational Behavior
100
Which of the following is not an observable artifact?
A. Decorations
B. Rituals
C. Manner of dress
D. Sustainability
E. Acronyms
D. Sustainability
100
"Good" stress is called:
Eustress
100
Within emotional intelligence, personal competence is composed of:
A. Self-awareness and self-management
B. Emotional stability and self-management
C. Self-awareness and social awareness
D. Relationship management and self-management
E. Emotional stability and self-awareness
A. Self-awareness and self-management
100
The component of an attitude that reflects the beliefs or ideas one has about an object or situation is known as the __________ component.
Cognitive
200
The productive potential resulting from relationships, goodwill, trust, and cooperative effort
Social Capital
200
Is it possible for an organization to have no culture? Defend your answer.
No. Organizations all have things like espoused values and artifacts, whether they intend to or not. If organizations are not intentional about forming a culture, a default culture will form anyway.
200
Perceptions of whether a stressor is irrelevant, positive, or negative are called:
Primary appraisals
200
James is very good at fitting whatever social situation he is in. He would never make inappropriate remarks or wear sub-standard clothing to work. When he meets with clients, he often mirrors their attitudes and behaviors. James probably scores high on_______.
Self-monitoring
200
As a senior serving as the student representative on the Ethics Advisory Board of your university, you feel strongly that cheating on college examinations is unethical. You have never cheated on any exam in your academic career. However, this semester your best friend was desperate for your help, and you allowed him to take a quick "peek" on your answer sheet. Since then, you feel uncomfortable every time you think of the situation. What principle explains your psychological discomfort?
Cognitive dissonance
300
The productive potential of an individual's knowledge, skills, and experiences is known as:
Human Capital
300
In which stage of the organizational socialization process would an onboarding program be provided?
A. Mentoring
B. Anticipatory
C. Encounter
D. Change and acquisition
E. Networking
C. Encounter
300
Perceptions of how able you are to deal or cope with a given demand are called:
Secondary appraisals
300
People who are dependable, responsible, and achievement-oriented are likely to score high on:
Conscientiousness
300
Voluntary, individual behavior that promotes the good of the organization is called:
Organizational Citizenship Behavior
400
When we give a pass to unethical behavior if the outcome is good, this is called:
Overvaluing Outcomes
400
In the _________ phase of organizational socialization, employees master important tasks and roles and adjust to their work group's values and norms.
A. Mentoring
B. Anticipatory socialization
C. Encounter
D. Change and acquisition
E. Networking
D. Change and acquisition
400
The first step of Lewin's change model is:
Unfreezing
400
__________ is a person's belief about his or her chances of successfully completing a task.
Self-efficacy
400
Gossiping and backbiting at work are examples of:
A. Self-monitoring
B. Counterproductive work behaviors
C. Job crafting
D. Illegal activity
E. Self-efficacy
B. Counterproductive work behaviors
500
Name two other academic fields that organizational behavior draws on.
SURPRISE! Earn 700 points for answering this question with the exact correct word:
Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college's football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a:
Stereotype
500
The step of Kotter's Eight-Step model that involves eliminating barriers to change is:
A. Establishing a sense of urgency
B. Communicating the change vision
C. Empowering the broad-based action
D. Generating short-term wins
E. Anchoring new approaches in the culture
C. Empowering the broad-based action
500
People with __________ see themselves as masters of their own fate.
An internal locus of control
500
Organizational commitment exists to the degree that a person's _______ match the values that undergird a company’s __________.
A. Personal values; organizational culture
B. Personal values; job characteristics
C. Personal values; organizational structure
D. Behavioral intentions; organizational strategy
E. Behavioral intentions; organizational values