Opportunity Hunt
Small Business Reality
Customer Choices & Markets
Competitive Thinking
100

This is something people create for themselves because the existing options do not work particularly well.

Workaround

100

This term refers to an advantage that large businesses often have where buying or producing more can lower the cost per unit. 

Economies of scale

100

A similar offer serving the same core customer within realistic reach is a...

direct competitor

100

What is benchmarking?

learning one useful capability from another business

200

Which of the 4 places where opportunities often hide is illustrated here?


After a major employer shifts many employees to remote work, businesses near residential neighborhoods begin seeing new weekday demand.

change

200

This describes a market w/ many competitors, but no clear market leader.

Fragmented

200

Customers can always choose this instead of spending money at all.

No purchase / do nothing

200

Same business. Different occasion. Different competitive ______.

radius

300

“I want to create an app that organizes family schedules.” This gives us one of these, but it does not yet tell us who has the problem, when it occurs, or what people currently do.

solution/idea rather than an opportunity

300

A focused customer group or need that broad-market companies may not serve well is called...

 a niche

300

If customers can solve the same need in a completely different way, that option is this type of competition.

substitute

300

On a competitive map, a confident guess should be denoted this way... 

unknown

400

Repeated complaints about something slow, difficult, or inconvenient may signal this.  

frustration

400

This is a small-business advantage allows an entrepreneur to respond to customer needs or market changes more quickly than a large company with established systems.

flexibility/speed

400

Clean facilities and accurate orders may matter, but doing them well usually only gets a business to this level.

The expected (minimum)

400

The purpose of a competitive map is to show...

trade-offs

500

This term describes customers are being overlooked because of their schedule, location, budget, or circumstances.

Underserved customers

500

Long leases and hard-to-sell equipment can make leaving an industry difficult. They can be classified as...

exit barriers

500

Entrepreneurs can innovate by redesigning this even when the product itself already exists.

business model

500

A business has a feature that no competitor offers, but customer research shows it has almost no effect on which option customers choose. What does that mean for the feature?

It's not a meaningful competitive advantage