Process planners use, within time and resource constraints, to gather, interpret, and summarize information relevant to the issue at hand.
What is SITUATIONAL ANALYSIS
100
Formal systems for the management of people within an organization.
What is HUMAN RESOURCE MANAGEMENT?
100
Contracting with an outside provider to produce one or more of an organization’s goods or services.
What is OUTSOURCING?
100
Any process that directs the activities of individuals toward the achievement of organizational goals
What is CONTROL?
100
This act establishes an array of strict accounting and reporting rules an order to make senior managers more accountable and to improve and maintain investor confidence.
What is the SARBANES-OXLEY ACT?
200
The specific, realistic and challenging targets or ends the manager wants to reach.
What are GOALS?
200
A formal relationship created among independent organizations with the purpose of joint pursuit of mutual goals.
What is STRATEGIC ALLIANCE?
200
Parent-company nationals who are sent to work at a foreign subsidiary
What are EXPATRIATES?
200
Expected performance for a given goal: a target that establishes a desired performance level, motivates performance, and serves as a benchmark against which actual performance is assessed.
What are PERFORMANCE STANDARDS?
200
A mental image of a possible and desirable future state of the organization.
What is VISION?
300
Situational analysis, alternative plans & goals, goal & plan evaluation, goal & plan selection, implementation, monitor & control
What the steps in the basic planning process?
300
A multifaceted process focusing on creating two-way exchanges with customers to foster intimate knowledge of their needs, wants, and buying patterns.
What is CUSTOMER RELATIONSHIP MANAGEMENT (CRM)?
300
Differences that include religious affiliation, age, disability status, military experience, sexual orientation, economic class, educational level, lifestyle, gender, race, ethnicity, and nationality
What is DIVERSITY?
300
Control that focuses on the use of information about previous results to correct deviations from the acceptable standard.
What is FEEDBACK CONTROL?
300
An itemized financial statement of the income and expenses of a company’s operations
What are PROFIT & LOSS STATEMENT?
400
A process that involves managers from all parts of the organization in the formulation and implementation of strategic goals and strategies.
What is a STRATEGIC MANAGEMENT?
400
The production of varied, individually customized products at the low cost of standardized, mass-produced products.
What is MASS CUSTOMIZATION?
400
An invisible barrier making it difficult for women and minorities to move beyond a certain level in the corporate hierarchy.
What is GLASS CEILING?
400
An evaluation of the effectiveness and efficiency of various systems within an organization.
What is MANAGEMENT AUDIT?
400
A ratio of profit to capital used, or a rate of return from capital
What are RETURN ON INVESTMENT?
500
Groups and individuals who affect and are affected by the achievement of the organization’s mission, goals, and strategies.
What are STAKEHOLDERS?
500
The reporting structure and division of labor in an organization.
What is an ORGANIZATION CHART?
500
Leadership perspective proposing that universally important traits and behaviors do not exist, and that effective leadership behavior varies from situation to situation.
What is SITUATIONAL LEADERSHIP?
500
A report that shows the financial picture of a company at a given time and itemizes assets, liabilities, and stockholders’ equity.
What is BALANCE SHEET?
500
Focusing on short-term earnings and profits at the expense of longer-term strategic obligations.