Chapter 13
Chapter 13 & 15
Chapter 15
Chapter 16
Potpourri
100
Influence derived from an individual’s characteristics.
What is PERSONAL POWER
100
The basis by which jobs in an organization are grouped together.
What is DEPARTMENTALIZATION
100
The way in which job tasks are formally divided, grouped, and coordinated.
What is ORGANIZATIONAL STRUCTURE
100
The shared perceptions organizational members have about their organization and work environment.
What is ORGANIZATIONAL CLIMATE
100
A system of shared meaning held by members that distinguishes the organization from other organizations.
What is ORGANIZATIONAL CULTURE
200
A power base that is dependent on fear of the negative results from failing to comply.
What is COERCIVE POWER
200
Influence based on special skills or knowledge.
What is EXPERT POWER
200
A small, core organization that outsources major business functions.
What is VIRTUAL ORGANIZATION
200
The primary or dominant values that are accepted throughout the organization.
What is CORE VALUE
200
Minicultures within an organization, typically defined by department designations and geographical separation.
What is SUBCULTURES
300
Compliance achieved based on the ability to distribute rewards that others view as valuable.
What is REWARD POWER
300
Institutions or forces outside an organization that potentially affect the organization’s performance.
What is ENVIRONMENT
300
An organization structure that creates dual lines of authority and combines functional and product departmentalization.
What is MATRIX STRUCTURE
300
The recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community.
What is WORKPLACE SPIRITUALITY
300
The power a person receives as a result of his or her position in the formal hierarchy of an organization.
What is LEGITIMATE POWER
400
The ability to influence others in such a way as to enhance one’s objectives.
What is POLITICAL SKILL
400
Reactive and protective behaviors to avoid action, blame, or change.
What is DEFENSIVE BARRIERS
400
The number of subordinates a manager can efficiently and effectively direct.
What is SPAN OF CONTROL
400
A process that adapts employees to the organization’s culture.
What is SOCIALIZATION
400
The way in which an organization transfers its inputs into outputs.
What is TECHNOLOGY
500
Type of extreme political behavior that violates the implied rules of the game.
What is ILLEGITIMATE POLITICAL BEHAVIOR
500
The idea that a subordinate should have only one superior to whom he or she is directly responsible.
What is UNITY OF COMMAND
500
A strategy that emphasizes the introduction of major new products and services.
What is INNOVATION STRATEGY
500
Repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable.
What are RITUALS
500
Ways in which individuals translate power bases into specific actions.
What are POWER TACTICS