Week 1
Functions of Management
Week 2
Decision-Making in Change Management
Week 3
Planning for Change in an Organization
Week 4
Innovation
of Change
100
Planning, Leading, Organizing, Controlling.
What are the Basic Functions of Management?
100
- Distinguishing right from wrong; doing right. - Good corporate citizenship. - Make choices that contribute to society and stakeholders.
What Is Corporate Social ?Responsibility (CSR)?
100
The process of initiating a business venture. Organizing necessary resources: risk/reward. Recognizes a valuable idea. Assumes financial and legal risks. Receives the business’s profits.
What is Entrepreneurship?
100
Teams made up of members from diverse national, racial, ethnic, and cultural backgrounds.
What are Multicultural teams?
200
Technical, Conceptual, and Human Skills.
What are Performance Management Skills?
200
Planning, organizing, leading, and controlling in multiple countries. - It took McDonald’s a year to figure out that Hindus in India do not eat beef. - In Africa, the labels on bottles include pictures to aid illiterate consumers. Managers must be mindful in the global marketplace.
What is the International Business Environment?
200
A desired future state that the organization attempts to realize.
What is a goal?
200
Planned, systematic process of change using behavioral science. Addresses three types of problems: - Mergers and acquisitions - Organizational decline and revitalization - Conflict management
What is Organizational Development?
300
Looking at management as a set of scientific practices that could be measured, studied, and improved with machinelike precision
What is Classical perspective?
300
The set of key values, beliefs, understandings, and norms that members of an organization share such as: Symbols, Stories, Heroes, Slogans, and Ceremonies.
What is Corporate culture?
300
Start a new business, buy an existing business, buy a franchise, participate in a business incubator.
What are Tactics for Becoming a ?Business Owner?
300
Requires employers to take positive steps to guarantee equal employment opportunities for people of protected groups.
What is Affirmative Action?
400
The ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.
What is Systems thinking?
400
Strategic alliance or program by two or more organizations.
What are Joint ventures?
400
Defined in 1954 by Peter Drucker. Method for defining goals and monitoring performance.
What is the Management By Objective (MBO) Process?
400
Evaluating performance, recording assessment, and providing feedback.
What are performance appraisals?
500
Managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.
What is Supply Chain Management?
500
Based on solid organizational mission/purpose. Shared adaptive values that guide decisions and practices. Encourages individual employee ownership, Bottom-line results, and Organization’s culture.
What is a High Performing Culture?
500
An unbroken line of authority that links all individuals in the organization and specifies who reports to whom.
What is a Chain of Command?
500
Employees leave voluntarily, retire, are rightsized, and are fired for poor performance. Poor performing employees can be disruptive and cause problems for morale. Exit interviews can be used to learn about dissatisfaction and reason for departure.
What is Termination?