A diagram or chart that shows
individuals and their relationships
to one another.
What is SOCIOGRAM
100
Underlying needs that drive the motivations of the disputant
What is BASIC HUMAN NEEDS
100
A conflict in which the disputants
believe that, when one disputant
helps him- or herself, the other disputant is harmed.
What is COMPETITIVE CONFLICT
100
The propensity of many people to prefer to gamble on an uncertain outcome rather than to take on a certain but manageable loss
What is LOSS AVERSION
100
Refers to giving the other disputant “unrelated” compensation for giving up something of value
What is NON-SPECIFIC COMPENSATION
200
Requests for judicial action.
What is MOTIONS
200
The practical hopes that drive the individual’s position and what the disputant hopes to get out of the conflict, on a very concrete level.
What is ASPIRATIONS
200
A phenomenon present in escalating conflict, in which a
suggestion made by one disputant, or members of his or
her team, is met with suspicion or incredulity by the other disputant, or members of his or her team.
What is REACTIVE DEVALUATION
200
A state of mind in which a person believes that another person intends to be helpful and, accordingly, that it is appropriate to take risks in the relationship.
What is TRUST
200
Involves making the resource pool larger
What is EXPANDING THE PIE
300
A common type of negotiation style characterized by the negotiator taking firm stands using a series of demands or
positions.
What is POSITIONAL BARGAINING
300
The stances or demands taken by disputants (or their agents or advocates) in an interpersonal conflict.
What is POSITION
300
A conflict in which the disputants believe that, when one disputant helps him- or herself, the other disputant is also helped.
What is COOPERATIVE CONFLICT
300
A disputant who feels he or she has insufficient
power in the relationship with the other disputant
What is DISEMPOWERED DISPUTANT
300
A dialogue, discussion, or written
exchange aimed at resolving a
dispute or consummating a
transaction.
What is NEGOTIATION
400
A document, filed in court, that starts litigation
What is PLEADING
400
The considerations that motivate people in a conflict: the reasons underlying the positions that people take in a conflict.
What is INTERESTS
400
An interpersonal conflict (dispute) over the way another
interpersonal conflict is being handled.
What is META-CONFLICT (META-DISPUTE)
400
Trust based on the knowledge of the effect of compliance or noncompliance.
What is CALCULUS-BASED
400
The exchange of items that have values personal
to the disputants
What is LOGROLLING
500
A legal issue not covered by statute and not previously decided by an appellate court of the jurisdiction in which the matter has come up. Thus, existing law offers no guidance to the court that must apply the law in the situation.
What is MATTER (ISSUE) OF FIRST IMPRESSION
500
The fairness of the process used to reach a given outcome.
What is PROCEDURAL JUSTICE
500
A phenomenon in which hostile feelings promote a lack of
communication, leading to negative attributions about the acts, attitudes, and motivations of the other person. Because of the lack of effective communication, neither disputant is able to correct the resulting misperceptions.
What is AUTISTIC HOLIDAY
500
Written questions sent to a litigant, asking him or her to answer questions relevant to a pending lawsuit. Lawyers use them to gather information about the facts of a case.
What is INTERROGATORIES
500
The quality of a settlement agreement or another social
arrangement to maximize overall value to the participants by allocating specific resources to those who value them most.