Show some Courtesy
Milestones
Early or Late
At this rate
You aughta know
100

Courtesy Card is an unpublished opportunity and is granted based on one of two types reasons

What is special corporate invite or Hyatt Hotel ownership? 

100

To earn Two Preferred Seat Coupons on American Airlines our guests may select at these Milestone levels. 

What are 20 qualifying nights or 35,000 base points and 30 qualifying nights or 50,000 base points? 

100

If the guest arrival time is unknown, we add this to the ETA field. 

What is zero (O)? 

100

Guest is asking for you to match a rate a Hyatt reservation and comparing to a rate they see on Priceline we can kindly book and refer them to do an online form for this opportunity. 

What is a Best Rate Guarantee? 

100

Mr and Mrs Smith is an eligible brand for this type of Milestone that is unique in that it will not reset each year and is ongoing.

What is a 5 Brand award? 

200

Guaranteed Availability at least 24 hours prior to arrival at Hyatt locations including Casinos and Resorts, Gifting to one member Explorist status annually, 5 Guest of Awards annually are examples of this. 

What are Courtesy Card benefits? 

200

The first opportunity for a World of Hyatt member to earn a Suite upgrade award is at this Milestone level. 

What is 40 qualifying nights or 65,000 base points? 

200

If the request field will not accept ERLY as a request it is because of this reason. 

What is early check in is not available due to occupancy? 

200

This is an exclusive rate discounted up to 15 percent for small to mid-sized organizations and often associated with World of Hyatt Business Credit Card holders as Administrators

What is Hyatt Leverage program rates? 

200

As a MHC, your blanket empowerment for a post stay issue is 30,000 points. True/False

What is False? 

300

When booking a Courtesy Card guest, we add this in Request Field. 

What is VIPP?

300

When a Globalist completes 150 nights in a Calendar year, how many Guest of Honor awards are earned. 

What is 10 Guest of Honor awards? 

300

I have noted your request for an early check in of 1100 am which is not guaranteed, however, if you arrive early, hotel is happy to hold your luggage until your room is ready. Also, using the online check in function via World of Hyatt Mobile app can notify you when our room is ready as well are examples of this. 

What is great and preferred language for early check in requests? 

300

For locations in the Americas, Reserve will default to quote average nightly rates inclusive of fees and charges. If including a Destination or Resort fees, we quote this to our Globalist. 

What is Destination or Resort fees are waived based on Globalist status on check out? 

300

For stays in Mexico, we quote rates in USD and the hotel converts to MXN at check out and converts based on rate in USD at time of booking. TRUE/FALSE

What is true? 

400

We collect this information on Courtesy Card reservations and if guest doesn't know this at reservation, we ask them to call back and provide as it is vital information for the hotel team.

What is ETA and Flight information?

400

For the 2K Next Stay award Milestone option, these are the qualifying brands associated with that award option to earn. 

What are Hyatt Place, Hyatt House, me and all Hotels, Hyatt Studios, Caption by Hyatt or UrCove hotels? 

400
Although Globalists may be disappointed that GUAMH did not honor a late check out request of 400 pm, it is not a service fail because of this reason. 

What is late check out requests are not a benefit of being a Globalist at resorts? 

400

For Corporate rates by Company name such as IBM or Qualified rates such as GVDS, we must check Plan description and more often than not, quote this. 

What is Valid Company ID required at check in? 

400

In the United States, the animals that qualify as service animals. 

What are miniature horses and dogs? 

500

We call the hotel and alert a manager and notify of any special requests when a reservation is made within this time frame of arrival for our Courtesy Card guests. 

What is within 48 hours of arrival?

500

If a guest only chooses Milestone options that provide points, the maximum number of points a guest could earn in a calendar year. 

What is 100,000 points? 

500

Guest is set to arrive at 300 am on Friday morning and checking out Saturday at 100 am. To guarantee check in upon arrival, you have book what day as arrival, what day as check out and note this in request field. 

What is book Thursday for two nights with REYE in request field?  

500

When booking a Hyatt Owner rate (HSOWNR) we must verify in either GEM or this option before booking and not assume a Courtesy Card member is entitled.  

What is Tally 3rd Party Affiliations? 

500

The name of the last Hot Topics edition email notice to our team.  

What is the Shakespeare edition or To be or Not to be?