Welcome to MHC
Dress Code
Customer Service
MHC's History
Extra
100
What is the MHC's CEOs' name?
Joshua Carzoli
100
Why are the scents we wear and personal hygiene important to consider when working at MHC?
Certain conditions can be triggered by things like perfume/cologne, hairspray, lotion, tobacco, and many other odors. It also helps to ensure everyone is kept healthy and safe.
100
What are 2 challenges an individual might experience when connecting to telehealth virtually?
Examples:
Internet signal (Unable to connect or lack there of)
Tech Saavy
Vision and Hearing Complications
Other Co-morbid conditions that impair overall functioning and ability
Differences - Culture, Age.
100
Who are the Cotton Blossoms?
Group of farmer's wives who recognized a need for healthcare in the Marana area. They built a 7 rooms clinic known as Arizona's first community health center.
100
What are some of the various departments within MHC?
Comprehensive Primary Healthcare (Clinical/Clinicians)
Family Practice
Internal Medicine
Pediatrics
Behavioral Health ( Counseling, Psychiatry, MAT, Group Therapy)
Eligibility and Outreach
Anxcillary ( xray, specific exams, labs)
Dental
Women Infant & Children Services
Transportation
340B Drug Discount Program
200
How many locations does MHC have?
14 in total
Marana Main / Quick Care
Couseling & Wellness Center
Clinica Del Alma
Dove Mountain
Ortiz
Flowing Wells
Ina
MHC Integrated Care
MHC Obstetrics and Women's Health
MHC Primary Care
MHC Westside
Oro Valley Pediatrics
Santa Catalina
Wilmot
200
Piercings and tattoos are permitted at MHC unless...
(Hint: there are 4 exceptions)
They have been found to be:
1. Offensive
2. Harassing
3. Affects your ability to complete job duties.
4. A customer/patient complains.
200
How often should you check in with your patients after placing them on hold? 
No longer than 2-3 minute
s in total.
200
Marana Community Christian Church donated $_______ as a grant to establish the foundation for MHC.
$2,000
200
What is MHC's motto when it comes to servicing our patients, especially those with financial restraints.
Whoever has a healthcare need, with or without the ability to pay.
300
What does FQHC mean?
Federal Qualified Health Center
300
All employees are expected to have this item with them at all times especially when onsite and while visiting offsite locations.
Access Badges / ID
300
What ____% of communication is expressed via tone of voice, volume, pitch, and body language?
300
What is MHC's Mission Statement?
Improving our community by providing exceptional, WHOLE PERSON healthcare. 
300
Over ______% are either AHCCCS-insured or on our sliding fee program.
60%
400
T/F: MHC Healthcare provides reduced cost transportation to patients to reduce barriers to healthcare services?
False, MHC provides free ( no cost) transportation to patients.
400
How many inches of length should you consider when dressing for work?
3 inches
For:
Capri/Leggings, below the middle of the knee.
Dresses/Skirts, above the middle of the knee
400
__________ helps you to communicate more effectively. This ability to be conscious of your own emotions, thoughts, and behaviors and allows you to tailor your communication style to be more impactful and understanding.
400
Names of the medical personnel who provided care as MHC broke ground? (Hint, there are 2)
Dr. Minter & Nurse Myra Coter.
400
Many patients are native Spanish speakers.
____ of our clinics require staff to be bilingual!
1/3
500
In 2021, MHC Healthcare provided primary care services to more than __,___ people in
Northwest Pima County and the Tucson Metro areas.
500
T/F: All staff can wear scrubs and crocs since we work in a health care facility.
False, the specifications of the uniform are outlined by the position held.
(See specific policies and procedures for additional clarification.)
500
What dos the acronym A. H.E.A.R.T represent in MHC's healthcare setting?
A- Awareness.
H- Hear them out.
E- Empathy.
A- Acknowledge.
R- Respect.
T- Take Responsibility.
500
When did MHC become established and by whom?
Reverend Madinger in 1957.
500
What are the names of the trainers?
Courtney
Loriann
Marcela
Yazmin