Definitions
This type of waste requires specific care by trained professionals and is disposed of using particular methods
Special Waste
Name at least two reasons to contact TSC?
-To get an update on the creation of the profile number
-Confirm if what is being disposed is special waste
-If the customer needs more Manifests
-The customer is looking for a quote for disposing their special waste
Customer is disposing of cardboard. Is a profile needed and is this considered special waste?
No
What is it called when a driver goes to the site with an open top or trailer and waits on site for it be filled
Live Load
A 10-yard open top, typically used for concrete and other heavy waste material.
Low boy
Validation that the material has been obliterated so that it cannot be resold
Certificate of Destruction
TSC used to be made up of how many regions
8
Customer is disposing of tires. Is a profile needed and is this considered special waste?
Yes
List at least 4 segments apart of M&I
•Food & Beverage Distribution
•Railroads
•Energy
•Healthcare
•ISR (Middle Market Segment)
•Transportation
What accessory is needed for a concrete washout open top.
A liner.
The approval identifier specific to the type of waste that the landfill uses for special waste
Profile
Who must sign the manifest for it to be accepted at the landfill
Client/location & Driver
Customer is disposing of treated wood. Is a profile needed and is this considered special waste?
Yes
Name at least two location that haulers can request work orders on behalf of the customer
-Tyson
-Pepsi Bottling Company
-Universal
-US Gypsum
-Southern Company
Home Depot calls in to report that the 20yrd OT is full and needs to be ER. The position field is labeled "Stores cannot request service". What do you do?
Advise the location that the Project Manager is the only one who can request service on this container. If they storer persist email "HomeDepotProjects@wm.com" with the issue.
A form filled out by the location for each service they provide when they service the special waste container
Manifest
On average how many business days does it take for a profile to be created
5 Business Days
Customer is disposing of spoiled food. Is a profile needed and is this considered special waste?
Yes
List the 3 client codes for railroad accounts (order does not matter)
1. CXR
2.CXS
3.CXW
What is the form called when a general contractor wants to set up an account for a new site?
New Shell Form
What is the fee called for a driver waiting on site for the location to fill the container
Demurrage
List the five most important pieces of information that must be provided in the how can we help box of a profile number request (order does not matter)
1.Location Id
2. Case #
3. PM email address
4.WM Service update email address
5. Waste type
Customer is disposing of dialysis chairs. Is a profile needed and is this considered special waste?
No
Customer calls in to say they want a container to dispose of dirt. What is the one specific information that is needed when disposing of dirt?
Determine if they have a profile # or not
When the customer advises that they need a container to dispose of concrete what should we be asking them
Is the concrete dry broken up slabs, wet concrete or washout