Communication Skills
Four Tasks
MI Spirit
Evoking Change Talk
Responding to sustain talk
100

Seeking and acknowledging a person's strengths and efforts, these can be both simple and complex.

What is an affirmation?

100

Eliciting the person's own motivation for a particular change.

What is evoking?

100

A nonjudgmental, empathetic, and affirming approach make up this aspect of MI Spirit.

What is acceptance?

100

Any client speech that favors movement towards change.

What is change talk?

100

Any client speech favoring the status quo.

What is sustain talk?

200

The style of question most used in Motivational Interviewing.

What is an open-ended question?

200

Establishing a mutually trusting and respectful helping relationship.

What is engaging?

200

Interviewer acts benevolently to promote the client's welfare, giving priority to the client's needs.

What is compassion?

200

It spells CATs when you combine the first letter of each and word are kinds of mobilizing change talk.

What is commitment, activation, taking steps?

200

It accurately reflects what the person has said, adding to its intensity or meaning.



What is a complex reflection?

300

A reflection that draws together from two or more prior client statements.

What is a summary?

300

Clarifying a particular goal or direction for change.

What is focusing?

300

Helps an individual to realize and utilize their own strengths and abilities to make their own choices.

What is empowerment?

300

What is one way to elicit Change Talk?

What is (any of the following):

Goals/Values Exploration, Querying Extremes, Looking Back/Looking Forward, and asking Evocative Questions?

300

An interviewer reflection that includes both client sustain talk and change talk, usually using the conjunction “and.”



What is a double-sided reflection?

400

An interviewer statement intended to mirror meaning (explicit or implicit) of preceding client speech.

What is a reflection?

400

Involves developing a specific change plan that the client is willing to implement.

What is planning?

400

Interviewer functions as a partner or companion, collaborating with the client's own expertise.

What is partnership?

400

It spells DARN when you combine the first letter of each word and is part of preparatory change talk.

What is Desire, Ability, Reason, Need?

400

Interpersonal behavior that reflects dissonance in the working relationship.

What is discord?