Coverage Types
Suitability Scenarios
Renewal Requirements
Documentation & Forms
Policy Changes
100

The most expensive PIP option? 

Unlimited

100

If sally has no budget limitations and wants the most coverage, what coverage best suits her? 

Option 1

100

How many days into the renewal timeline does the system automatically generate the renewal? 

40 days

100

What document is needed for options 4,5, & 6?

QHC Letter

100

If an insured is going from option 1 to 2, do we require them to fill out a sel/rej form again? 

yes

200

What option provides no PIP coverage?

Option 6

200

If an insured wants low maintenance coverage with the lowest premium, what option best suits them?

Option 3

200

If no form is returned, what option is default? 

unlimited 

200

What options do not need a document at renewal?

Options 1,2,3

200

What option are reps unable to quote? 

option 4

300

What option provides coverage for up to $500,000 per person?

Option 2 

300

An insured has Medicare parts A & B, all of her family members have QHC, what option best suits them? 

Option 6

300

What form is required for all options when it is new business?

sel/rej form

300

What is considered an insufficient response to a pre-renewal letter?

an incomplete questionnaire, QHC denial or expired health care ID cards

300

If a term length needs to be changed, who can approve that? 

manager 

400

What option can exclude drivers/family members with QHC?

Option 4

400

Kevin has Medicaid, but his kids do not have QHC. What option best suits his family? 

Option 3

400

How many days before renewal is the pre-renewal notice sent out?

60 days

400

If HH members are covered by different healthcare plans, do we require multiple letters? 

yes

400

What screen in POE allows you to change PIP coverage?

COV1

500

Which option is available for those who have Medicaid? 

Option 5

500

If an insured is retired, what coverage can be waived? 

work loss(work loss waiver)

500

How many days total is the renewal timeline for Michigan PIP?

80 days

500

What is the max annual DED an insured can have on their QHC letter? 

$6000

500

If an insured is wanting to change from unlimited medical including work loss to $50,000 medical waived work loss, what code are they going to and from? 

from: 17

to: 24