Excel
You create a new document this way.
What is file, new blank workbook?
You can do this to easily find the app.
What is pin to taskbar?
You click this to share a document inside an email.
What is attach file?
What is in browser or desktop app?
This is how you acknowledge a chat.
What is liking the message?
You find what branches you are assigned to monitor in this document.
What is Shift Assignments?
This will appear at the top of every slide.
What is a header?
Ops Support and Customer Concern emails are considered this.
What is Shared Inboxes?
You will find these tabs at the top of your notebook.
What is Sections?
You can add files to a channel this way.
What is upload?
This is our designated document to house call logs, customer concerns open cases, updates, and more.
What is the OS workbook?
This is the size border needed around pictures and/or text boxes.
What is size 8?
You send your passdown to these mailboxes
What is ospassdown?
This is the page where you can find every topic listed.
What is the index page?
This needs to be put in chat when answering calls.
What is the callers name and a brief description?
This is how you insert a new line in a cell.
What is click Alt + Shift together?
This needs to be the same on every slide.
What is font, size and border?
Any email sent besides passdowns should be sent to these two people.
Who are Mel & Teresa?
This section will be need to be completed every shift.
What is daily checklist?
If you cannot work a shift, these are two options you have.
What is offer or swap shifts?
The one rule that must always be followed for documents.
Every slideshow we make is used from this.
What is the powerpoint template?
Every email you send must contain this.
What is the Tovar Signature Template?
Going to this section will help you with any questions during a call.
What is the quick reference?
Messages from these people need to be dealt with right away.
Who are Mel & Teresa?