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RIDDLES
100

What is Outlook referred to as?
a) A word processing application
b) A personal information management (PIM) application
c) A photo editing application
d) A web browser

b) A personal information management (PIM) application.

100

What is the active component shown by default when Outlook is started?
a) Calendar
b) People
c) Mail
d) Tasks

c) Mail

100

In the Inbox, where do your most important messages appear?
a) The "Other" tab
b) The "Focused" tab
c) The "Spam" folder
d) The "Drafts" folder

b) The "Focused" tab

100

How do you create a new email message?
a) By clicking the "New Task" button
b) By clicking the "New Email" button
c) By clicking the "Reply" button
d) By clicking the "Forward" button

b) By clicking the "New Email" button

100

To read the contents of a new email message, what should you click?
a) The "New Email" button
b) The message header
c) The "Inbox" folder
d) The "Other" tab

b) The message header

100

How do you attach a file to an email message?
a) By clicking the "New Email" button
b) By clicking the "Forward" button
c) By clicking the "Attach File" button
d) By clicking the "Reply" button

c) By clicking the "Attach File" button

100

Which Outlook component is used to schedule appointments and events?
a) Mail
b) People
c) Calendar
d) Tasks

c) Calendar

100

What is the purpose of the Tasks component in Outlook?
a) To organize email messages
b) To manage appointments
c) To store contact information
d) To maintain a to-do list

d) To maintain a to-do list

100

Which button sends your composed email?

A) Post

B) Share

C) Send

D) Deliver

C) Send

100

Where do emails you receive appear first?

A) Sent Items

B) Drafts

C) Inbox

D) Outbox

C) Inbox

100

Which Outlook view lets you see upcoming meetings?

A) Mail

B) Calendar

C) Tasks

D) People

B) Calendar

100

Where are saved but unsent drafts stored?

A) Sent Items

B) Drafts

C) Junk

D) Inbox

B) Drafts

100

. Which scheduling feature allows recurring meetings?

A) Recurrence

B) Repeat

C) Loop

D) Follow-up

A) Recurrence

100

I can be added to a message, but I am not a stamp. I often contain documents or photos, and without me, your recipient might just get words. What am I?

A...

Attachment
200

How do you permanently delete messages?
a) By deleting them from the Inbox
b) By moving them to the "Junk Email" folder
c) By emptying the "Deleted Items" folder
d) By pressing the Delete key once

c) By emptying the "Deleted Items" folder

200

1. Which tab do you use to compose a new email in Outlook?

A) View

B) File

C) Home

D) Send/Receive


Answer: C) Home

200

What is the function of the "Forward" button?a) To send a new email to someone
b) To reply to a received message
c) To send a copy of a received message to someone else
d) To delete a received message

c) To send a copy of a received message to someone else

200

What is an appointment?
a) A meeting with multiple people
b) An activity recorded by day and time
c) An activity that lasts an entire day or longer
d) A list of things to do

b) An activity recorded by day and time

200

Which button is used to send a copy of a message you have received to someone else?
a) Reply
b) New Email
c) Forward
d) Attach File

c) Forward

200

Where are deleted messages moved to?
a) The "Outbox" folder
b) The "Junk Email" folder
c) The "Deleted Items" folder
d) They are permanently deleted immediately

c) The "Deleted Items" folder

200

What is an event?a) A scheduled activity that lasts less than an hour
b) An activity that lasts an entire day or longer
c) A task with a due date
d) A recurring meeting

b) An activity that lasts an entire day or longer

200

How do you remove a task from the To-Do List?
a) Click the "Mark Complete" button
b) Click the "Delete" key
c) Click the "Remove from List" button
d) Uncheck the task

c) Click the "Remove from List" button

200

What happens to the filtered list of items when you click "Close Search"?a) The search is saved for later
b) The filtered list is removed and all items are redisplayed
c) The search is cleared but the list remains filtered
d) Outlook is restarted

b) The filtered list is removed and all items are redisplayed

200

Which folder stores deleted emails until permanently removed?

A) Drafts

B) Trash/Deleted Items

C) Archive

D) Spam

B) Trash/Deleted Items

200

Which Outlook feature automatically removes unwanted emails?

A) Junk Email Filter

B) Rules Wizard

C) Sweep

D) Archive

A) Junk Email Filter

200

Which Outlook feature reminds you of meetings?

A) Notes

B) Alerts/Reminders

C) Archive

D) BCC

B) Alerts/Reminders

200

Which feature allows Outlook to handle multiple email accounts?

A) Profiles

B) Add-ins

C) Mail Merge

D) Categories

A) Profiles

200

I can filter your mail, sending some to a special place. I sort out the good from the bad, but sometimes a good one slips past me. What am I? J... or S...

Junk or spam / mail

300

 In Protected View, what must you click to edit the file?
a) The "Save" button
b) The "Forward" button
c) The "Print" button
d) The "Enable Editing" button

d) The "Enable Editing" button

300

For a recurring appointment, what must you click to set the recurrence pattern?
a) The "New Appointment" button
b) The "Options" tab
c) The "Recurrence" button
d) The "Home" tab

c) The "Recurrence" button

300

What is the purpose of the People component in Outlook?
a) To manage email messages
b) To maintain a to-do list
c) To store and organize contact information
d) To schedule appointments and events

c) To store and organize contact information

300

When moving an appointment by dragging it in Month view, what happens to the start time?
a) It is automatically changed to the default start time
b) It is changed to the new time you drag it to
c) It remains the same as the original start time
d) You are prompted to enter a new start time

c) It remains the same as the original start time

300

What is a meeting in Outlook?
a) Any activity for which you want to record the occurrence
b) An appointment that lasts an entire day
c) An appointment to which you invite people
d) A list of tasks

c) An appointment to which you invite people

300

. What does “BCC” stand for?

A) Blind Copy Communication

B) Blind Carbon Copy

C) Background Communication Copy

D) Blocked Contact Copy

B) Blind Carbon Copy

300

How does a meeting attendee respond to a meeting request?
a) By replying to the email
b) By clicking a response button in the Reading pane
c) By opening the meeting request in a new window
d) By emailing the organizer directly


b) By clicking a response button in the Reading pane

300

What is the function of the "Mark Complete" button?
a) To remove the follow-up flag from a task
b) To indicate a task is finished
c) To delete a task
d) To set a task's priority

b) To indicate a task is finished

300

What is the purpose of the “CC” field?

A) Send to hidden recipients

B) Send a copy to secondary recipients

C) Schedule an email

D) Add subject

B) Send a copy to secondary recipients

300

Which tab is used to attach files to an email?

A) Insert

B) View

C) Review

D) Format

A) Insert

300

What does the “Reply All” button do?

A) Responds only to the sender

B) Responds to all recipients

C) Forwards the message

D) Saves the message

B) Responds to all recipients

300

What does the red exclamation mark on an email indicate?

A) Email is delayed

B) High importance

C) Low importance

D) Spam

B) High importance

300

Which folder contains emails sent successfully?

A) Drafts

B) Outbox

C) Sent Items

D) Inbox

C) Sent Items

300

I am a button that can instantly bring everyone in a conversation back together. When you click me, you make sure no one is left out. What am I? 

R.. A...

Reply All

400

What is an inline reply?
a) A reply to a message using a separate message window
b) A copy of a message sent to someone else
c) A reply directly from the Reading pane
d) An email automatically generated by Outlook

c) A reply directly from the Reading pane

400

How can you preview a file attached to a message?a) By double-clicking the file name
b) By clicking the file name in the Reading pane
c) By saving the file first
d) By clicking the "Reply" button

b) By clicking the file name in the Reading pane

400

What does the Date Navigator display at the top of the Folder pane?
a) A list of all appointments
b) The current month and next month
c) A list of upcoming holidays
d) The current date only


b) The current month and next month

400

What happens as you type characters into the Instant Search text box?
a) The search is automatically started when you finish typing
b) You have to click the "Search" button to start the search
c) Matched items start to appear in a filtered list
d) Nothing happens until you press the Enter key

c) Matched items start to appear in a filtered list

400

What feature shows email addresses as you type in the "To" text box?a) AutoFormat
b) AutoComplete
c) AutoCorrect
d) AutoSuggest

b) AutoComplete

400

What is a meeting request?
a) An email message sent to meeting participants
b) A task assigned to meeting attendees
c) A reminder for a meeting
d) A copy of a meeting's agenda

a) An email message sent to meeting participants

400

Which Outlook item lets you track personal to-do lists?

A) Notes

B) Tasks

C) Drafts

D) Journal

B) Tasks

400

Which button schedules a new appointment?

A) New Item → Appointment

B) New Mail → Appointment

C) Reply → Appointment

D) View → Appointment

A) New Item → Appointment

400

In Outlook, the “To” field is used for:

A) Optional recipients

B) Primary recipients

C) Hidden recipients

D) Yourself only

B) Primary recipients

400

Where are automatically archived emails stored?

A) Deleted Items

B) Online Folder

C) Archive Folder

D) Drafts

C) Archive Folder

400

. What happens when you “recall” an email?

A) Deletes the email from the recipient’s inbox (if unread and same server)

B) Deletes it always

C) Edits the subject

D) Converts it into a draft

A) Deletes the email from the recipient’s inbox (if unread and same server)

400

Which pane shows a preview of an email before opening it fully?

A) Navigation Pane

B) To-Do Bar

C) Reading Pane

D) Folder Pane

C) Reading Pane

400

Which advanced search feature lets you filter by sender, keywords, and attachments?

A) Quick Search

B) Advanced Find

C) Search Folders

D) Focused Inbox

B) Advanced Find

400

I am a folder for items you decided were no longer needed. They are put here before disappearing for good, like a digital graveyard. What am I? 

D...

Delete / Deleted
500

I'm a to-do list that lives in your email, though I'm not the message itself. You can set a due date and priority, and even be assigned to me. A flag can create me from an email, but I can also stand on my own. When you're finished, a checkmark shows your work is done.

T... 

Task/Tasks


500

I appear at the top of your inbox, a simple box for you to type. With every letter you enter, I start to sift through your messages, no need for a command.
I find old conversations and attachments buried deep, showing you results before you even finish your thought.
What am I?

I... S...

Instant Search

500

What is required to send emails from Outlook?

A) Internet connection

B) USB cable

C) Printer connection

D) VPN only

A) Internet connection

500

I have no hands, but I can jump through months and years. I show you your past appointments and future plans in a simple grid. A red box shows you where you are today, and I get bolder when you have something to do.

D... N...

Date Navigator

500

What does “Ignore Conversation” do?

A) Deletes all emails permanently

B) Moves all future messages in that thread to Deleted Items

C) Forwards messages automatically

D) Archives the conversation

B) Moves all future messages in that thread to Deleted Items

500

What should you do to open an attached file that cannot be viewed in the Reading pane?
a) Delete the message
b) Double-click the file name to open it in the source application
c) Forward the file to yourself
d) Click the "Reply" button

b) Double-click the file name to open it in the source application

500

Where is the Instant Search feature located?
a) In the "File" menu
b) In the search text box at the top of Mail, Calendar, People, and Tasks
c) In the "Options" tab
d) In the "Home" tab

b) In the search text box at the top of Mail, Calendar, People, and Tasks

500

Which shortcut creates a new email?

A) Ctrl + N

B) Ctrl + M

C) Ctrl + Shift + M

D) Alt + N

C) Ctrl + Shift + M

500

Which scheduling assistant tool shows others’ availability?

A) Free/Busy

B) Notes

C) To-Do Bar

D) Archive

A) Free/Busy

500

Which Outlook feature automatically moves emails to folders based on conditions?

A) Filters

B) Sweep

C) Rules

D) Archive

C) Rules

500

In a meeting request, which response option keeps it on your calendar but doesn’t confirm attendance?

A) Accept

B) Decline

C) Tentative

D) Ignore

C) Tentative

500

 What is the default reminder time for Outlook meetings?

A) 5 minutes

B) 10 minutes

C) 15 minutes

D) 30 minutes

C) 15 minutes

500

Which feature flags an email for follow-up with reminders?

A) Tags

B) Flags

C) Notes

D) Categories

B) Flags

500

I can filter your mail, sending some to a special place. I sort out the good from the bad, but sometimes a good one slips past me. What am I? 


R...

Rule