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25
Microsoft word is ____ program
(A) Spreadsheet
(B) Presentation
(C) Publishing
(D) Word Processing
(D) Word Processing
25
Which of the following software is used for making a business letter?
(A) MS Excel
(B) MS Word
(C) Dev C
(D) Java
(B) MS Word
25
Tim Horton's is known for it's donuts, this makes Tim Horton's what type of business?
(A) Service
(B) Goods
(C) Virtual
(D) Physical
(B) Goods
25
Which of the following is an example of page orientation?
(A) Landscape
(B) Subscript
(C) Superscript
(D) A4
(A) Landscape
25
Doctors Without Borders is an example of what type of business?
(A) Not-For-Profit
(B) Goods
(C) Entrepreneur
(D) Physical
(A) Not-For-Profit
25
How can you print in a Word document?
(A) CTRL + P
(B) CTRL + ENTER
(C) CTRL + A
(D) CTRL + N
(A) Ctrl + P
25
Uber is what type of business?
(A) Service
(B) Entrepreneur
(C) Not-For-Profit
(D) Virtual
(A) Service
25
What does the icon to change the font colour look like?
The letter "A" with a red line underneath it.
26
Which of the following keyboard shortcuts is used to paste text in MS Word?
a) Ctrl + V
b) Ctrl + X
c) Ctrl + Z
d) Ctrl + C
a) Ctrl + V
26
The purpose of having a sender's address on a business letter
(A) Post office knows where to mail the letter to
(B) Introduces who is writing the letter
(C) The receiver can send a reply to the sender
(D) The receiver knows if the letter is fake or not
(C) The receiver can send a reply to the sender
26
How do you apply bold formatting to selected text in Word?
(A) CTRL + U
(B) CTRL + I
(C) CTRL + B
(D) CTRL + P
(C) CTRL + B
26
What colour is the line in Microsoft Word if there is a spelling mistake?
(A) Blue
(B) Yellow
(C) Green
(D) Red
(D) Red
26
Which is not a reason for sending a business letter?
(A) To update suppliers on changes to a good or service
(B) To apply for a job
(C) To complain about a product or service
(D) Asking to be a reference on your resume
(D) Asking to be a reference on your resume
26
What is the shortcut key to copy text in MS Word?
(A) CTRL + Z
(B) CTRL + X
(C) CTRL + V
(D) CTRL + C
(D) CTRL + C
26
Which of the following would not use the column feature?
(A) Magazine
(B) Resume
(C) Menu
(D) Newspaper
(B) Resume
26
State 3 things that should be in the third paragraph of a business letter.
(A) Thank the person for reading your letter
(B) Your phone number
(C) Your email
(D) Mentioning that you look forward to speaking about your idea further.
27
How do you download a document
(A) File > Print
(B) File > Make A Copy
(C) File > Share
(D) File > Move File
(B) File > Make a Copy
27
Which is not in MS Word?
(A) Italic
(B) Magic tool
(C) Font
(D) Bold
(B) Magic tool
27
When McDonald's makes your Big Mac when you order it, this makes McDonald's what type of business?
(A) Goods
(B) Entrepreneur
(C) Physical
(D) Service
(D) Service
27
What features do you use to insert a signature on a business letter?
(A) Draw
(B) Image
(C) Shape
(D) Graph
(A) Draw
27
When creating a table that has 2 columns and 5 rows, what boxes would you highlight?
(A) 5 Across and 2 Down
(B) 2 Across and 5 Down
(C) 3 Across and 5 Down and then Merge cells together
(D) Draw 10 rectangles that are connected together
(A) 5 Across and 2 Down
(B) 2 Across and 5 Down
(C) 3 Across and 5 Down and then Merge cells together
(D) Draw 10 rectangles that are connected together
27
In a business letter, what does Daniel Harris represent?
(A) Writer's Identification
(B) Signature
(C) Salutation
(D) Closing Remark
(A) Writer's Identification
27
What icon on the tool bar would you click if you want to take away the grid lines on a table
(A) CTRL + X
(B) The Paint Can and change the colour to white
(C) CTRL + U
(D) The icon that looks like a window
(D) The icon that looks like a window
27
What are bullets used for in Microsoft Word?
To create lists
30
Changing "Spacing After" from 8pt to 0pt changes the spacing on the document to...
(A) Double Space
(B) 1.5 Space
(C) Single Space
(D) No change happens
(C) Single Space
30
What the proper way to type the date in a business letter?
(A) 28 March 2025
(B) Sept. 18, 2024
(C) June 30/24
(D) December 14, 2024
(D) December 14, 2024
30
What do you do first when creating a business letter?
(A) Start typing the introductory paragraph
(B) Hit "Enter" 5 Times
(C) Change "Spacing After" from 8pt to 0pt
(D) Start typing the sender's address
(C) Change "Spacing After" from 8pt to 0pt
30
"Regards" is an example of what?
(A) Salutation
(B) Closing Remark
(C) Subject Line
(D) Writer Identification
(B) Closing Remark
30
How do you make the two cells come together as one entire row in a table?
(A) Right Click the Mouse and select Delete Row
(B) Right Click the Mouse and select Add Row
(C) Right Click the Mouse and select Merge
(D) Right Click the Mouse and select Add Column
(C) Right Click the Mouse and select Merge
30
If you do not know who the letter is being written to, what are the two options for your salutation?
(A) Dear Sir/Madam
(B) To Whom It May Concern
30
State 2 places where you can upload an image from.
(A) From a File or Your Device
(B) From Stock Images or the Web
30
Name an Entrepreneur that started a virtual business?
(A) Jeff Bezos
(B) Mark Zuckerberg
35
An example of Serif Font is:
(A) Arial
(B) Script
(C) Verdana
(D) Courier
(D) Courier
35
What does business success rely mostly on?
(A) People communicating clearly
(B) People knowing deadlines
(C) People who can talk a lot
(D) People knowing only one skill
(A) People communicating clearly
35
When creating a multiple choice quiz, what should you use?
(A) Bulleted List
(B) A Multilevel Numbered List
(C) Numbered List
(D) Right Alignment
(B) A Multilevel Numbered List
35
Which of the following is NOT a text alignment option in MS Word?
(A) Justify
(B) Right
(C) Left
(D) Middle
(D) Middle
35
Where does the subject line of a business letter go?
(A) After the date
(B) Before the Salutation
(C) Before the date
(D) Before the receiver's address
(B) Before the Salutation
35
Which is not an example of a sans serif font
(A) Arial
(B) Times New Roman
(C) Verdana
(D) Aptos
(B) Times New Roman
35
State 3 types of business communication.
(A) Email
(B) Letter
(C) Poster
(D) Resume
(E) Newsletter
35
What is the problem with this address?
13 Pearl
Oakville
L2S 1T8
Need to state whether it is street, road, avenue and there is no province stated.