Chapter 1
Chapter 4
Chapter 10
100

Population born between 1945 and 1964

What is baby boomers?

100

Sequence of steps to be followed for performing a specific task

What is Procedure?

100

A business owned by two or more people

What is a Partnership?

200

Manager whose job is to direct the work of employees

What is a Supervisor?

200

Illustration of the structure of an organization

What is Organizational Chart?

200

Those to whom money is owned

What is a Creditor?

300

Manager who spends most of their time on management functions and decisions that affect the entire company

What is an Executive?

300

Specific statement of a result the business expects to achieve

What is a Goal?

300

Owned and managed by one person

What is a Sole-Proprietorship?

400

Process of accomplishing the goals of an organization through the effective use of people and other resources

What is Management?

400

Specific measure against which something is judged

What is a Standard?

400

A parent company of a franchise agreement that provides the product or service

What is a Franchisor?

500

Theory directed at organizational improvement through understanding employee motivation and behavior

What is Behavioral Management?

500

Acronym used to create an effective goal

What is a S.M.A.R.T. Goal?

500

Government supported agency that counsels, assists, and protects the interests of small businesses

What is the SBA?