Technology/ Telecommunication
Business Office Design
Patient Record
Charting
Scheduling
100

What percentage of dental offices uses some form of a computer

90%

100

What agency provides employees with a hazard free work environment 

OSHA

100

What part of the patient record includes their date of birth and address

Registration form
100

Which system uses brackets instead of numbers

Palmer notation

100

10 mins is referred to what in dentistry 

1 unit

200

1 letter = how many bytes

1 byte

200
What are the 3 parts of the office work triangle and the max perimeter for the triangle

reception, intraoffice communication center, and work area. Max 26 ft

200

Which type of indexing is indicated when you a topic to organize papers

subject filling

200

Tooth number 24 in ISO notation is what tooth number in Universal notation

12

200

What type of patient's are to be scheduled between 10-2pm 

young children

300

Instead of the phrase "old patient" the office should use the term

Former Patient 

300
Which act was made in 1990 making in mandatory for offices to have a barrier free office

The Americans with Disabilities Act

300

What is the first step in the life cycle of a record

Creation

300

An impacted tooth is notated how 

Circle the whole tooth

300

What type of recall system is most beneficial to the practice 

advanced appointment system 

400

What part of the computing device is in charge of manipulating the data that is received 

Processor/CPU

400

How many seat should be provided for each treatment room in a specialty practice

3-4 seats per a dental chair
400

Which category of records is employees payroll under

Important records 

400

What are the 5 surface that make up #18

Mesial, Occlusal, Distal, Buccal, Lingual 

400

What part of the electronic scheduler is to help track patients who want an earlier appointment 

Short call list/ ASAP list

500

What are the 4 parts of a speaking voice

loudness, pitch, rate, and quality

500

What are two things that can be done to minimize the stress on the body when sitting 

Thighs parallel to the ground

use an ergonomically keyboard

back and neck should be erect

Box 6.6 

Fig 6.9 

500

The period of time in which a patient is able to sue for worngdoing of the dentist is called 

statute of limitations 

500

What is the charting symbol for a fixed bridge

outline of all units of the bridge, draw 2 horizonal lines inbetween the teeth to connect them

500

What is the first question you should ask a patient when they call seeking emergency care

tell me what is going on, which tooth is hurting, how long has it been hurting