Understanding Communication
Cultural Differences
Persuasion
Power
Interpersonal Conflict
100
The first rule of communication is that communication begins with_____________.
What is self
100
A cultural orientation that promotes the importance of future rewards is known as __________________.
What is Long-term Orientation
100
Using emotional appeal in an argument is known as which of Aristotle three means of persuasion?
What is Pathos
100
This form of power is based on the perception of expertise
What is Expert Power
100
This is a willingness to argue for a point of view
What is Argumentativeness
200
Any interference that inhibits the effective transmission of a message is known as_______________.
What is Noise
200
A cultural orientation in which time is thought to be cyclical and people often multitask is known as_________________.
What is Polychronic
200
The idea that people are more likely to want what there is a limited supply of is based on what short-cut to persuasion?
What is Scarcity
200
This form of power is based on the desire of others to be like you
What is Referent Power
200
This strategy for conflict management involves supporting and/or confirming a person's positive face or negative face
What is Face Enhancing Strategies
300
Factors based on groups that you are a part of such as religious affiliations, social classes, and gender are considered________________.
What is Culture
300
A culture in which the group's goals are often given greater importance than the individual's is known as___________.
What is Collectivist Culture
300
The idea that people will continue to support what they have previously suggested that they support is based on what short-cut to persuasion?
What is Consistency
300
This form of power is derived from and individual's ability to punish
What is Coercive Power
300
This form of conflict centers on objects, events, or people
What is Content Conflict
400
Communication via a mediated system such as radio, television, and newspaper that does NOT allow feedback is known as______________.
What is Mass Communication
400
A culture in which most information in communication is left implied is known as _________________.
What is High Context Culture
400
_____________is dictated by one or more of three factors...similarity, compliments, and similar goals.
What is Liking
400
This is the process of visualizing your persuasive success before acting
What is Power Priming
400
This conflict management style involves some concern for your own needs and some concerns for the need of others.
What is Compromise Style
500
A systematic arrangement of symbols used to create meaning that involves developing an idea or thought is known as________________.
What is Encoding
500
The tendency to see others and their behaviors through your cultural filters is known as_______________.
What is Ethnocentrism
500
The idea that people are typically bandwagoners is notated in which short-cut to persuasion?
What is Consensus
500
This misuse of power involves a consistent pattern of behavior where one person tries to control another
What is Power Plays
500
This is a type of avoidance where you refuse to direct any attention to managing the conflict or to listen to the other person's argument
What is Nonnegotiation